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I've twice emailed my mortgage lender, an internet bank, asking if they would phone me to discuss my mortgage (I want to transfer from variable to fixe rate). They haven't responded and i'm fed up. Meanwhile, the bank where I have my current account has offered me what looks like a better deal. Should I have a hissy fit and change lenders out of spite or should I persist with trying to make my mortgage lender talk to me, even though I've got the right hump with their level of service?

2006-09-17 00:51:51 · 8 answers · asked by Anonymous in Business & Finance Personal Finance

8 answers

Change. Their service isn't likely to magically get better.

The only point I would consider is if you should refinance at all. I mean, you obviously got a variable rate for some reason. And it's going to cost you to refinance. Not trying to get you to change your mind, only want to point out that you might benefit from remembering why you originally took a variable instead of a fixed rate.

2006-09-17 06:58:01 · answer #1 · answered by J. C. 6 · 0 0

certain, you may substitute lenders. discover out what has replaced at the same time with your credit rankings. they don't disappear till once you disappear. Ask your lender to demonstrate you what he pulled and maximum critically in the experience that they could provide you with a loan. Is it effecting your fee and or capacity to get the loan. you would possibly want to prefer to get the ball rolling with yet another lender in basic terms in case. seek for a monetary business organization or organization that does direct lending they have an inclination to be a touch extra versatile. In at present's marketplace each and every little bit facilitates.

2016-11-27 19:58:29 · answer #2 · answered by ? 4 · 0 0

If it's going to save you money, change mortgages and lenders. Although I would find yourself a good mortgage broker and use them, they'll save you time trying to search for the best deals.

2006-09-17 01:02:02 · answer #3 · answered by Penfold 6 · 0 0

Try one more email informing of the better rate with your bank. If no answer, go with the new lender & more likely better service.

2006-09-17 00:59:52 · answer #4 · answered by curiousgeorge 5 · 0 0

In money matters always go with the better deal for you. Remember you are paying thru the nose for this service. Banks seem to think that they don't have to provide good customer service because we have few options.

2006-09-17 01:00:34 · answer #5 · answered by Gone fishin' 7 · 0 0

Change them. Don’t waste time waiting as you never know when the rates can move higher. You can compare rates and go with the one that suits you best.

If you want I can hook you up with some good friends of mine who are mortgage loan officers.

2006-09-17 00:53:32 · answer #6 · answered by Anonymous · 0 0

If it means more money in your pocket then get out as fast as you can to the cheapest lender

2006-09-17 00:54:51 · answer #7 · answered by g8bvl 5 · 0 0

the only time they pretend they care about you is when you stop making payments - then expect them to call you

http://deal-save-online.com/mortgage-loans.html

2006-09-17 07:13:53 · answer #8 · answered by Anonymous · 0 0

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