How do I resolve a Code 9 Problem?

Question

I purchased an SD Card Yesterday, and after inserting it, I received a Code 10 Problem in device manager, with a yellow exclamation mark (!). After Uninstalling and Reinstalling it I got a Code 9 Problem. I am running Windows XP Professional SP2 and have tried updating Windows. I have also attempted to use the Troubleshooter options, but these did not work.

I would appreciate it if someone could please help me

Many Thanks,

Lambros

Answer 1

SYMPTOMS
You start a Microsoft Windows XP Service Pack 1 (SP1)-based computer or a Windows XP Service Pack 2 (SP2)-based computer. Certain Institute of Electrical and Electronics Engineering (IEEE) 1394 devices such as a hard disk drive or a digital video (DV) camera are not correctly enumerated.

When this problem occurs, a code 10 error may occur in Device Manager for one or more of the plugged-in 1394 devices.
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CAUSE
This problem occurs when the IEEE 1394 bus is reset. A bus reset is a regular occurrence on the 1394 bus and occurs every time that you plug or unplug a 1394 device.
During a bus reset, the IEEE 1394 bus is reinitialized, and all 1394 devices are reenumerated on the bus. In this case, the IEEE 1394 device may not be correctly enumerated.

Note A code 10 error indicates that the 1394 device did not start.
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RESOLUTION
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows XP service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support