Here's the problem: When I turn my laptop on, the HP invent start up screen comes up. On the bottom of the screen it says to press ESC to change boot order and press F2 to enter setup, F12 to boot from LAN. It won't go past this screen. When I push ESC, F2, or F12 it does nothing... It stays on the start up screen. I've asked a friend or two and they think that the hard drive may be fried. What do you think?
2006-09-16 15:13:04 · 6 answers · asked by Little Birdie 2 in Computers & Internet ➔ Hardware ➔ Laptops & Notebooks
Here's some more info: My Laptop is a HP Pavilion ze4400. I can't get past the very first boot screen. I've tried removing the memory and putting back in and it doesn't help.
2006-09-16 16:05:42 · update #1
Well its either the board or hard drive. But hard drives dont necessarily will freeze after the boot screen. Motherboards will. To verify if the hard drive is bad is to undo the harddrive caddy and remove it then boot the PC. It will boot up and then say hard disk 0 not found then it will mean the motherboard works but the hard drive was bad. BUT only try that if its NOT UNDER WARRANTY. If you still have a warranty let HP to all the grunt work and troubleshooting.
Sounds to me the board is bad.
2006-09-16 17:41:56 · answer #1 · answered by nerdboy 4 · 0⤊ 0⤋
It sounds like it is locking up at that point. Can you see the hard drive light flashing when you hit one of the keys? If not it is locked up. It may be getting a bad command at that point and could need to have windows reloaded. You might try hitting the F7 or the F9 or the F11 keys while it is booting up from the time you first turn it on. I might let you do a restore point if there are any set. If that is a no go you will need to boot from a cd and reinstall the whole thing. But being the computer is booting to the startup screen the HD is working. So see if you can get a new install init.
Good luck.
2006-09-16 15:24:59 · answer #2 · answered by Don K 5 · 0⤊ 0⤋
When Windows Xp boots, there two files involved, Boot-loader and Boot.ini . one will tell widows where to find the operating system and the other will load your configuration your user name included, both files are well known for being corrupted therefore your windows will hang up at the welcome screen. Two things you may wanna do to help you solve this problem
-try to restart your computer, on at the welcom screen, insert a windows XP CD rom if you do have one, let it run for 5 minutes, remove the CD the reboot your computer again that will fix the corrupted file.
-Or use the system recovery application.
2006-09-16 17:49:49 · answer #3 · answered by PNP_BIOS 2 · 0⤊ 0⤋
When you turn on your computer and the HP invent start up screen appears, immediately press F8, then go to the option: Last known settings that worked, or something like that.
2006-09-16 16:16:58 · answer #4 · answered by Lambros 1 · 0⤊ 0⤋
Probably a problem with the motherboard or bios. It sounds like you need to call or email HP and get them to replace/fix your computer.
2006-09-16 15:20:25 · answer #5 · answered by Anonymous · 0⤊ 0⤋
is there not a f10 for system recovery? you not make your system recovery back up cd's
what happen to the system recovery file on your hp -computer ? for you delete it?
click on start /all programs
in the list go to pc help & tool
then click on
hp-pc- recovery tools-cd
noW click on
creat the recovery tools cd
use a cd(r) disk ...to creater the pc tools cd
then click next
and wait for it to creat a
system tool recovery cd
do not stop it at all
when the system tools
cd is created your have
a system recovery tools
cd- this cd will reinstall
all the software that came with the pc and
now coz we have reset the software it will
restall the software that is on the pc and
reinstall windows xp home and set it back up
windows xp will be reinstalled and set back up
hp-pc-tools cd
this just reinstall's the software that was on the
the hard drive at the time you buy the pc it will also
install windows xp with out asking for the windows xp cd..
hp-pc-dvd revovery creater cd
click on start /all programs
in the list go to pc help & tool
then click on
hp-pc- recovery creater cd
use a dvd (r)disk .do not stop this till the .hp-recovery .creater cd's have been made.then your have your .hp-recover creater cd's
what.hp-creater cd's do
hp-pc-dvd revovery creater cd
use a dvd(r) disk
to create the revovery creater cd
you will have 2 options
options 1: to just install the windows xp & the software that was on
the hard drive from day 1 without for mating the hard drive
options2: will format the hard drive
and reinstall windows xp with out asking for the windows xp cd
& install the software that was on the pc from day1
2006-09-16 15:27:21 · answer #6 · answered by Anonymous · 0⤊ 1⤋