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A friend's password has been changed on her, as was her birthdate, so she can't have the pass emailed. How do you regain access to your account?

2006-09-16 10:28:18 · 2 answers · asked by aglaia531 1 in Computers & Internet Security

2 answers

Follow this link to get YAHOO to help you recover your account:

http://security.yahoo.com/password_scams.html#tricked

2006-09-16 10:34:27 · answer #1 · answered by MeInUSA 5 · 0 0

uninstall and reinstall yahoo browser and run a system scan on computer with virus and spyware software to remove the hijacking software that infects your comp! If it was hacked you need to get on the phone.. not your comp.. to talk to yahoo and tell them this. They will help set up another one and or find out who has logged onto your account .. Call the fraud dept of your DA's local office.
Good LUCK

2006-09-16 10:36:06 · answer #2 · answered by goneblonde 3 · 0 0

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