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Both the shift keys on my laptop have stopped working. I've run every diagnostic I can think of, reset the whole computer and more, but I just can't seem to fix this, any ideas would be a great help.

2006-09-15 18:33:18 · 6 answers · asked by trinitytough 5 in Computers & Internet Hardware Laptops & Notebooks

6 answers

The best and only way to see if this is a hardware ware or a windows software problem is to drop into a DOS command prompt

If you haven't already got a boot disk - visit the link below for a generic boot disk (it is for PB but will work on your system) - when it asks for the master cd's just press escape twice

Once at the flashing command prompt - try your shift now

if it works = no hardware fault and is a setting problem

if it doesn't work then hardware problem

hope this clarify's this for you

2006-09-15 19:55:27 · answer #1 · answered by FEN 4 · 0 0

Try Re-installing the whole OS, It might fix it up!
Or if it's hardware problem, then you will have to change the SHIFT buttons in your laptop.

2006-09-16 01:43:01 · answer #2 · answered by Prince 2 · 0 0

Most probably this is a hardware defect. Are you using Dell? If im not mistaken, certain Dell model on back to 2004 period does have that kind of problem.

2006-09-16 01:42:50 · answer #3 · answered by sQQn . 1 · 0 0

If you feel it is a software problem use System Restore to go to before the point at which the problem started.
If you feel it is a bad keyboard order one to replace the current one. It is not very difficult.

2006-09-16 02:20:45 · answer #4 · answered by acklan 6 · 0 0

Try Caps Lock.

2006-09-16 04:15:48 · answer #5 · answered by Nick L 2 · 0 0

I cant tell you right off how to fix that, but, when I have computer trouble, I have found most of my fixes at www.bleepingcomputer.com

2006-09-16 01:42:58 · answer #6 · answered by bigredlips58 1 · 0 0

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