I have had dsl for several months and it has been nothing but trouble. The virus and spyware are useless and I have had to recover my computer several times including 2 times today. I have spent most of the past 7 hours trying to reinstall dsl and get back on line. I am thinking seriously about gettting roadrunner and calling att to take this crap out. I can only get online everyone in a while. I just got on now after hours of trying. This sucks. I can't get my virus protection reinstalled or anything and I don't want to call them because they charge 200 hundred to install the services. It kept saying it couldn't detect my modem which there is nothing wrong with and the self suppport tool said something was wrong with my internet connection even though my modem has the internet lite on.
2006-09-15 18:06:27 · 10 answers · asked by reallyfedup 5 in Computers & Internet ➔ Internet
i don't know what the problem is, but you have to call tech support and just be patient. Your computer may be infected, is that a possibility that it's your system? DSL is fairly easy to install and you should have absolutely no problem. If it is, then getting road runner won't help. good luck.
2006-09-15 18:12:42 · answer #1 · answered by Anonymous · 0⤊ 0⤋
OK well take a breath and relax
It sounds like you have a Virus and possible Spy ware problem. Some of these infections survive system restore and things. Try using a completely new computer on your Internet. If it works its 100% your computer. Oh and the AT&T protection is crap. Get Spysweeper and Norton or MacAffie
2006-09-15 18:17:38 · answer #2 · answered by masterdj2006 2 · 0⤊ 0⤋
I had roadrunner then went to DSL, havent had any problems after i called them and had them "tweak" the connection. I download as fast as I did with roadrunner. I suggest you call them or u can use the online help too with live tech...you wont have to pay anything, since the service apparently never worked right in the 1st place.
Good Luck!
2006-09-15 18:53:22 · answer #3 · answered by bigredlips58 1 · 0⤊ 0⤋
Perhaps the modem is faulty.
Can you get someone to come down and check the line outside your house? Maybe there's a bad connection there.
You can also try getting new network drivers.
After you install the drivers, reboot the computer and reset the modem.
2006-09-15 18:13:48 · answer #4 · answered by Balk 6 · 0⤊ 0⤋
I need more detail about your setup, on how you have your dsl moden connected to your computer
Go to www.dslreports.com that site will help to out. Go to the forum setion and then find the att dsl forum and they will help you out.
2006-09-15 18:10:39 · answer #5 · answered by cobo6 3 · 0⤊ 0⤋
SORRY TO HEAR YOU ARE HAVEING PROBLEMS WITH YOUR DSL MINE IS FINE AND I HAVE HAD IT NOW ALMOST 6 MONTHS. AT FIRST IT WAS A LITTLE HARD TO SET UP BUT I DID IT WITH NO PROBLEMS AT ALL AND YOUR SAPORT IS FREE SO IF YOU ARE STILL HAVEING PROBLEMS CONTACT YOUR ISP AND HAVE THEM HELP THREW IT . GOOD LUCK.
2006-09-15 18:12:35 · answer #6 · answered by macki4 4 · 0⤊ 0⤋
You are not getting your moneys worth and the product is faulty.
Make them fix it.
2006-09-15 18:08:51 · answer #7 · answered by lucy_shy8000 5 · 0⤊ 0⤋
Contact your dsl provider and demand that
they fix it or else........
2006-09-15 18:39:08 · answer #8 · answered by swenson0 5 · 0⤊ 0⤋
you must be using att.
switch to your local cable company and you will never regret it.
2006-09-15 18:15:40 · answer #9 · answered by michael r. Doe 2 · 0⤊ 0⤋
get road runner....save yourself the headaches
2006-09-15 18:09:12 · answer #10 · answered by Anonymous · 0⤊ 0⤋