i have a friend whose computer that keeps turning off by itself whenever i open an internet explorer or anything that is used to search the internet. It is not a overheating problem because I have left the computer running for hours at a time to test this theory and it ONLY turns off when I try to go into the internet. Also, when i try to open a screen to use for searching, nothing comes up and at the bottom of the screen where you usually see the ip address or dns name or something, all it shows is quick flashes of what looks like a website but i cant read it. Nothing seems to be shorted and all the parts/components seem to fit it and work just fine. Could it be a really bad virus that he caught? He had an adware prevention program but i cant tell if he had an antivirus one though. Anyone have any thoughts? Any and all info is appreciated.
2006-09-15 07:11:31 · 12 answers · asked by vail2073 5 in Computers & Internet ➔ Other - Computers
I checkd the fans on teh CPU and the power supply and both seem to be working and nothing is overheating.
2006-09-15 07:12:10 · update #1
It could be a virus or the browser application or one of it's support files could have gotten crosslinked with the utility that's used to shut down windows.
I would remove all temp files from the system by using the Disk Cleanup utility.
START > ACESSORIES > SYSTEM TOOLS > DISK CLEANUP
Then, when that's done open the Windows Explorer and go down to My Computer and click on the plus sign. Right click on drive C:, and go down to properties and then go over to tools and click on "Check Now" in the "Error-Checking" area. Check both boxes when you are prompted.
If that doesn't fix the problem and you can't get rid of it with any Anti-virus software that has been recomended, then you will need to use the restore CD that came with the computer to set it back to factory spec. When you do that make sure you complety format the hard drive in the process or you will have a problem and will be asking for more help.
You may or may not want to back up the data on the hard drive first. One risk of backing up the data is you risk bringing back the virus after you fix the computer, unless you get a real good anti-virus software package on there to protect the system; that's assuming it was a virus that caused the problem in the first place.
2006-09-15 08:03:29 · answer #1 · answered by JSalakar 5 · 0⤊ 0⤋
1) Get an antivirus. I use something called NOD32 and it's worked very well for me so far. Avoid AVG, it is the worst pile of rubbish going. My friend had it and it managed to bypass alot of bad stuff. Not to be trusted! 2) It sounds like your power supply. If your computer is going to fast for itself, you need to let it keep up. Also, having a good cooling system is vital. Your processor should have a good fan, check if it's clogged with dust and brush it out gently with a soft brush. Make sure your case's outlet for the fans air isnt obstructed in any way. BUT, it could be any part such as your RAM failing at a big task, or your processor failing at doing something it doesnt like.
2016-03-27 02:32:20 · answer #2 · answered by Anonymous · 0⤊ 0⤋
I agree that your friend's PC probably has a virus which prevents updating the antivirus database by shutting off the PC.
One way around this is to download the database using another PC and then load it onto this PC. Then when you run the antivirus program, it should be able to scan, find, and neutralize the virus.
Good luck
,,,
2006-09-15 07:20:58 · answer #3 · answered by James S 3 · 0⤊ 0⤋
Reboot in safe mode and that way all Internet is shut down. Conduct all scans possible anti virus, ad ware, spy ware. If you dont have all of these things got to a PC that has Internet safe connection and down load them. Use Spy bot Search and Destroy, and Ad Aware SE, your anti virus if you dont have one you can download a trial version of Norton or Zone Labs. Once you have all of these things put them on a jump and load them onto the problem PC. Scan and trouble shoot.
2006-09-15 07:19:21 · answer #4 · answered by ssg_cox 1 · 0⤊ 0⤋
Virus
2006-09-15 07:13:34 · answer #5 · answered by EL Big Ed 6 · 0⤊ 0⤋
Try scanning for spyware and viruses using the following free programs:
Spyware Tools:
http://www.lavasoft.nu/software/adaware/
http://www.safer-networking.org
http://www.microsoft.com/windowsdefender
http://www.merijn.org/programs.php
Anti-Virus:
http://free.grisoft.com
Cleanup:
http://www.ccleaner.com
2006-09-15 07:14:44 · answer #6 · answered by Yoi_55 7 · 1⤊ 0⤋
If it's not a virus then it may be a video card problem.
Find the latest driver and DL it.
2006-09-15 07:13:12 · answer #7 · answered by negativex83 1 · 0⤊ 0⤋
It is too weird not to be a virus. Especially since the internet is in the description of the symptoms.
2006-09-15 07:15:52 · answer #8 · answered by Anonymous · 0⤊ 1⤋
it may be a virus or worm problem which has linked with the explorer file...
better option is to format the windows
2006-09-15 07:16:01 · answer #9 · answered by anshulmttl 1 · 0⤊ 2⤋
i think its a trojan
a hacker is controling your computer
(maybe his mom or dad is trying to stop him from going onto the net)
2006-09-15 07:28:25 · answer #10 · answered by Anonymous · 0⤊ 0⤋