You come to the desk of someone you are seeking help from....customer service.....the employee is in a conversation with a fellow employee. What is your reaction and action??
2006-09-15 06:12:27 · 18 answers · asked by I am Sunshine 6 in Society & Culture ➔ Other - Society & Culture
say excuse me, i need to be helped, if theyre rude, then complain to the manager so he/she can get their a** fired
2006-09-15 06:14:22 · answer #1 · answered by Anonymous · 1⤊ 3⤋
Wait patiently for a few seconds to be recognized. If they don't stop yapping, the say, "Excuse me, can someone help me?" Be as polite as you can. If you are ignored or treated rudely then go find the Manager On Duty and complain. If he will not do anything about it, then refuse to do business with that store again. Rudeness towards customers seems to be the rule today rather than the exception. You do not have to put up with it. there are plenty of polite people out there willing to take your money and give you the kind of service that you expect to receive. The reality is that most businesses go broke due to poor customer service.
2006-09-15 06:22:58 · answer #2 · answered by Preacher 6 · 0⤊ 0⤋
I'd wait until I thought it was appropriate to interrupt if the conversation involved another customer. If it was just casual talk I'd say excuse me maybe you didn't notice me I'm the 6ft 8 260 pound man that is getting upset for being ignored, perhaps you'd rather I change your outlook on life with a long hospital stay?
2006-09-15 06:21:55 · answer #3 · answered by Marc O 2 · 0⤊ 1⤋
i will wait for about two minutes, then i will ask "would it be possible to break up your conversation to get some help over here?" if that doesn't work, i usually will ask, is your manager or supervisor around so that I may speak to them.
then i will call the customer service department for that particular store and make a formal complaint.
2006-09-15 06:16:04 · answer #4 · answered by navymilitarybrat76 5 · 1⤊ 0⤋
At this element Im not ruling out psychosis. yet merely in case. the subsequent time something like this occurs. tutor NO concern in any respect. Yell loudly to the ingredient/individual despite. circulate away! you could not stay right here. Get out of my homestead. you could save on with that up with smudging. (burn sage in all rooms of your place.) finally circulate away your radio grew to become on and tuned right into a christian music station while you're actually not there. If this does not paintings then you may be coping with something greater advantageous than a splash haunting and could evaluate getting your place blessed by ability of a clergyman.
2016-10-15 00:54:28 · answer #5 · answered by ? 4 · 0⤊ 0⤋
They have about 20 seconds to turn to me with a cheerful smile or I'll inturrupt them and if they give me any flack about it I ask to see their manager. If you're working at the customer service desk you should be attending to the customer and not your friends.
2006-09-15 06:20:49 · answer #6 · answered by horselover1416 3 · 0⤊ 0⤋
I know what you mean. Let them finish the sentence, but then they should immediately turn to you. Anything less than that from the employee and they are not doing their job - time to ask for the supervisor.
2006-09-15 06:14:37 · answer #7 · answered by American citizen and taxpayer 7 · 1⤊ 0⤋
That is soo RUDE!! I hate that! I usually get pissed off, but try to be patient,,,its called "customer service" not chatting with ur co-workers. I would get their manager
2006-09-15 06:14:48 · answer #8 · answered by im_a_goofy_chick 2 · 1⤊ 0⤋
I'd stand for a few seconds to see if they acknowledge me, and if they didn't (or if they saw me standing there and chose to continue their conversation) I'd sigh loudly and mumble under my breath and walk back to my desk, or find someone else to help me.
2006-09-15 07:01:55 · answer #9 · answered by brevejunkie 7 · 0⤊ 1⤋
I asked recently when they were not helping me and doing inventory if they were still open and they helped me right away. How about that? Ask them if they can call someone to help you. They will probably disburse.
2006-09-15 06:15:49 · answer #10 · answered by adobeprincess 6 · 0⤊ 0⤋
Wait patiently.
Start to wonder if they know I'm here.
Seethe inside.
Never say anything.
Be happy when employee finally turns to me to help me with my problem.
2006-09-15 06:14:15 · answer #11 · answered by Char 7 · 0⤊ 3⤋