All of a sudden when i try to connect to Net Zero i get an error message saying Invalid id & Password? (691) I uninstalled and then reinstalled but still get the same message. But when i use my pc at work and enter my netzero id and password i connect to my homepage. So, doesnt this mean it has to be something wrong with my pc not the software or my ID & password cause it works when i use the pc in work. I also had electrical work done in the house--Could this be the reason???? What can i do?It worked the other night then when i shut my pc off and woke up tdy i got that error message again (691).
2006-09-14 04:14:57 · 4 answers · asked by ? 2 in Computers & Internet ➔ Other - Computers
Try contacting NetZero...there might be something wrong on their end that's keeping you from logging on like that.
2006-09-14 04:18:58 · answer #1 · answered by Yoi_55 7 · 0⤊ 0⤋
Make sure you are entering the correct username and password with no caps lock on. Also it may mean that your modem has gone bad. I would try another modem to see if it works fine. It could possibly had something to do with the electrical work but doubt it unless during the process it shortcircuited the modem.
2006-09-14 11:25:13 · answer #2 · answered by Holla 4 · 0⤊ 0⤋
make sure you dont have caps lock on. if you have numbers in your password make sure the num lock is on. if you are using a laptop and having these troubles hit alt-num/scroll lock at the same time.then type in your info.
good luck
2006-09-14 11:19:27 · answer #3 · answered by ian6868 5 · 0⤊ 0⤋
I'm having the same promblem with yahoo messenger. Sorry I can't help if you find out anything please e-mail me
2006-09-14 11:23:20 · answer #4 · answered by autumnbrookblue 4 · 0⤊ 0⤋