2006-09-14 00:37:33 · 4 answers · asked by Anonymous in Computers & Internet ➔ Other - Computers
They take PC related live calls/mails from various customers and answer them. Its simply call center.
BPO stands for Business Process Outsourcing. Major corporations in the US and Europe are outsourcing their back office operations to India to save costs. E.g. employee payroll is maintained in India for their employees worldwide. Although these jobs usually are not directly IT-related, their data-based orientation often means that they require IT departmental support to be successfully outsourced
Thanks
2006-09-14 00:49:25 · answer #1 · answered by last_desire 3 · 0⤊ 0⤋
Non-voice :- Technical support team in BPO takes the care of
Hardware, software and Network of that organisation.
Voice:- Technical supports provides information about particular product to the customer or they market particular product online. Its telemarketing
In which you are interesting
2006-09-14 07:51:51 · answer #2 · answered by asp 1 · 0⤊ 0⤋
they take up calls from customers like you and help them out with their issues regarding the product the customer is using and the customer executive is supporting...
they deal with the issues and debug any problems that are raised by the cutomer
2006-09-14 07:44:31 · answer #3 · answered by atluri.sandeep 2 · 0⤊ 0⤋
They do their jobs.
2006-09-14 07:57:28 · answer #4 · answered by Harshal M 3 · 0⤊ 0⤋