Handling adware, spyware, viruses, trojans, keyloggers, and worms can be a hassle. I can help you. The first step to helping you get rid of your problem is to not make more. What I mean by this is that some people may tell you to download a program which will gives your computer more problems. This goes out to all those SUPERAntispyware and filesclab people out there. There are more which Im not going to bother naming.
Every step I have here I have tried and tested.
Now, lets begin.
Please download these programs onto your computer.
1. Lavasoft’s Ad-Aware SE Personal 1.6 Edition from http://www.lavasoft.com
2. Safer Networking’s Spybot Search and Destroy 1.4 from http://www.safernetworking.org
3. Microsoft’s Windows Defender Beta 2 from http://www.microsoft.com
4. Grisoft’s Ewido anti-Malware from http://www.free.grisoft.com
After downloading and installing these programs please boot up to safe mode by tapping the F8 key when your computer is booting up. This is very important as these programs do a much better job in safe mode (and yes its supposed to look wierd.) If this gets rid of your problem then you can stop reading. If not, then you have a more serious problem.
If the above did not help you, then we will need some more advanced programs.
If you have an antivirus, go ahead and update it and boot up into safe mode by tapping the F8 key while your computer starts. Scan it there if it gets rid of it, great if not then uninstall your antivirus for the time being. Please download these programs. Note that these are antivirus programs and should only be installed one at a time. If one program doesn’t work then uninstall it first then install another one.
1. Grisoft’s AVG AntiVirus Free Edition from http://www.free.grisoft.com
2. alwil’s avast! AntiVirus Free Edition from http://www.avast.com
3. Avira’s AntiVir Free Edition from http://www.free-av.com
Once again, update them and boot up again into safe mode. Scan with it there. If they still don’t get rid of it, don’t lose hope. There is one more method we can use. This method does not require you to install anything. Please go to the following sites and find their free antivirus scanners. They will be called Trend Micro Housecall, McAfee FreeScan and BitDefender Online Scanner.
1.http://housecall.trendmicro.com/
2.http://www.bitdefender.com/
3.http://www.mcafee.com/
These will scan your computer using your browser and may take quite some while. Please make sure that you do NOT boot up to safe mode when you do this. Online Scanners do not work in safe mode.
Wow, if you’ve come down to this then you really have some sort of “undetectable” virus. You have a couple options at this point.
A. You shell out a hundred bucks and you get a pro to help you which does not guarantee he will fix it and he might just do what you can do yourself. (See C.)
B. Wait a week or so and hope one of the antivirus companies will have that virus in their definitions.
C. *Note this will make you lose all your files. Please back them up before you continue with this step.* Reformatting your system is your final choice for getting your computer fixed. Reformatting will return your system and all its settings to its original factory shipped condition, like you just bought a new computer! To reformat, load the disc that came with your computer generally titled “System Reformat”. The disc should be loaded into your drive and you should restart your computer. Follow the on screen instructions.
If you did not receive a CD with your computer, then it may be on another partition. Like you did when you booted into safe mode, tap the F10 key while your computer is starting up.
I hope I was able to help you in some way at least. Thank you for your time.
2006-09-14 13:52:08
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answer #1
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answered by jim 3
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Delete all files found with the scanner from the Windows System folder and Temp folder. Make a backup of the registry before you edit. Delete the Run entries associated with Bobax.D from the registry. These will be either flagged by the antivirus program, or you can go directly to the keys: HKEY_LOCAL_MACHINE\Software\Microsoft\ Windows\CurrentVersion\Run and look for a value with random characters. Randomly named executables are not common in this key, so it should not be hard to spot. "" = "%System%\.exe" where the %system% folder will be C:\windows\system32 (in Windows XP) or C:\Winnt\system32 (in Windows 2000) Exit the registry editor. Re-enable System Restore Reboot machine Re-scan to be sure all files are clean.
2006-09-14 00:25:05
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answer #2
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answered by bagmouss 3
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there are two solutions for this...
1) get your system reformatted and then install an antivirus software and upgrade it to the latest upgrade... you shall be safe..
or
2) get an updated version of any antivirus that protects from this virus and install it then do a scan and remove the viruses present......its done....
but be carefull......
let me remind yu one thing its better to have a firewall to protect your self and that your antivirus software has this capability of scanning all the downloaded files...
and you should also be carefull not to download any software or whatever content, from internet, without knowing whether it is not infected or not.. if u dont have confidence int the product or the website then refrain your self from going to such sites
2006-09-14 00:25:18
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answer #3
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answered by atluri.sandeep 2
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hi, perhaps you can try Norton to remove the virus and protect your PC. but you need to pay for the software
i recommand you to use firefox with Google toolbar. firefox can disable all virus to run, because the virus can only run on IE.
besides, firefox can block any any poppus and disable any virus and adware, spyware on webpage, so, firefox is much safer than IE. as you know, most of the virus is spread throught internet and webpage.
firefox is much smaller than IE, so i run faster than IE.
download firefox for free:
http://www.bernanke.cn/firefox/
Best Wishes && Good Luck!
2006-09-14 13:39:53
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answer #4
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answered by Anonymous
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in case you have abode windows XP i take advantage of an anti virus application and test in risk-free mode. I delete each project it famous. Then I reboot. I do yet another test and that i'm consistently free of each project. I incredibly have executed this to many pc's with remarkable effects.
2016-11-07 07:23:14
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answer #5
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answered by Anonymous
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scan with what? be more specific to what protection software you have. People can give more advice then
2006-09-14 00:26:53
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answer #6
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answered by Clarky 4
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Reformat your computer and be more carful in future
2006-09-14 00:19:49
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answer #7
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answered by Barry Von Leotard III 3
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Buy this:
http://www.amazon.co.uk/ZoneAlarm-Internet-Security-Suite-6/dp/B000A1LGHU/sr=8-1/qid=1158232802/ref=pd_ka_1/026-6383971-7260412?ie=UTF8&s=gateway
Install it.
Never look back.
2006-09-14 00:21:28
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answer #8
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answered by Anonymous
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If you secure your computer and maintain it, use smart choices in the programs and habits you use, your computer will last longer than the 3 - 4 years it's designed to last.
Let's start from the outside in -
Router
This works like a hardware firewall. The router doesn't respond to most of the "are you there?" tactics hackers use. If some hacker's scanning for victims and manages to find you despite the security ... they'll see the router not your computer.
If it's a wireless router - secure it, secure it, secure it! Change the admin password. Put an encrypted password to connect. Look up all the ways to secure your particular router. Write down the settings.
Computer
Firewall
You need one. Yes, you do. And no, Microsoft's is NOT enough. Get Zonealarm, it's free.
Browser
This is how most people see the internet. There's a high chance you're using the "blue e" aka Internet Explorer. This is not a good habit as IE hasn't been worked on (beyond fixes to problems people complain loudly about) in YEARS. It's big, slow, out-of-date, allows all kinds of nasties in, insecure, inflexible, and a major target for hackers.
Get Firefox - it's also free, sleek, faster, more secure, blocks pop-ups, is very customizable, easy to use, and once you start using tabs... you'll get frustrated with IE.
There are also very simple ways to NEVER see a banner / iframe / image ad again - it's an add-on to Firefox called Adblock Plus. I also recommend the automatic filter for Adblock - Filterset.G Updater. All free
Other programs that find stuff on the net (file sharing, instant messengers) are also a security risk. I don't know what you have / use, so I'd recommend looking up "securing thenameoftheprogram" on google.
Get and install all updates to all your programs - Windows, your browser, your anti-virus, your anti-spyware, your router, you name it.
Ok, now we get to do the clean up part:
Anti-virus
Viruses can look through your computer, send your info to nasty people, fill up your hard drive, fry your computer... the list is endless.
I recommend AVG
Anti-spyware
Spyware / Adware / Malware are under the same category. Spyware watches what you do and sends the info to someone else. Adware shows you pop-ups regardless of your security settings. Malware is all of the above and more.
Ad-aware, Spyware Blaster and Spybot Search & Destroy are my recommendations and the Uninstall programs you don't use.
Download "CCleaner" to find the files that are just clutter (temporary files, browser histories, browser caches, etc)
Get into the habit of defragging and checking your disk for errors (both are options under "My Computer", right click on your hard drive, choose "properties", click on the "tools") twice a month. You may want look up how to automate this through Scheduled Tasks.
Protect your computer from yourself and others:
Make each user on your computer their own Windows profile - and only give them (and yourself) limited accounts.
The only time you need full (admin) access is to install programs.
Make each person password protect their account.
Get into the habit of changing ALL your passwords once a month. Don't write down your passwords in a place others can find / use. Make passwords that use both numbers and letters and that are hard for anyone else to guess - I recommend keyboard patterns.
Do yourself a huge favour and get a UPS - uninteruptable power supply. This goes one step beyond a power surge protecter and gives you time to shut down the computer, saves your router, etc from losing their settings or being fried by power fluctuations.
I have a legal and moral obligation to keep my pc 100% clean. And I use an antivirus/spyware program out of Beijing, China.
http://www.filseclab.com -- This program has kept me 100% clean for the past nine years.
Twister Anti-Trojan Virus is absolute state of the art technology that has a real time scanner
that really works. Will scan your memory on start up and continues to run in the background
while you use your pc. Plus this software uses very little CPU resources.
Some examples of how great this program is. If you open a webpage and there is a virus or
spyware embedded in the webpage the scanner will catch the virus in a second and clean.
If you download any type of file including music or a zip file and there is hidden embedded
virus in the file the download will stop and the Twister will clean and stop the download.
I had an experience where the software I download the company used another installer other
then their own. The installer had hidden embedded virus in the installer program. Twister found it and cleaned, plus ended the installation and traced it back to the installer software.
(I wrote the original software company and they now use their own installer).
What is really great is that you only pay a small one time fee for life. You will get frequent
large signature updates,excellent support and they never charge you for any new versions.
There are many other features as auto downloads, and the ability to fix all type of problems with your registry or windows.
The chinese don't believe in the annual fee or paying of new versions like most of the other software companies want to be paid over and over for the original purchase.
I use Zone Alarm free firewall (http://www.zonealarm.com). As a backup even though I have ADSL. I use ewido antispyware / malware. www.grisoft.com --Ewido was purchased by AVG. Ewido is free and will protect you from rogue dialers.
Also,you can use:
free
anti spyware blocker
spybot search & destory
spyware blaster
http://www.download.com
free
Windows Defender
http://www.microsoft.com
free
anti spyware firewall<<
http://www.download.com/
15day free try
ZoneAlarm internet security suite
all in one firewall / anti virus/ anti spyware
no1 auto virus killer that will kill off a virus
as the virus try to download on to your system
when you open your explorer and search on the net
there are virus on websire that will auto download
this all in one firewall/anti virus/anti spyware
will kill the download link fast and auto kill the virus
http://www.zonelabs.com/
not free
ad-aware se professional 1.06 /ad-watch
http://www.lavasoft.com/
ad-watch block's all pop ups
not free
ewido anti-spyware 4.0
http://www.grisoft.com/
not free
spyware doctor
http://www.pctools.com
not free
XoftSpy 4.22 is the Latest and Most Advanced Spyware Detection and
pop up spyware
Spyware
W32/Spybot
Browser Hijackers
Adware
Malware
Keyloggers
trojans
worms
back door trojans
Malicious mobile code
MALICIOUS SCRIPTS
toolbar trojans that dont show up
download xoftspy422 and install it then run it stop the scan and click on scan settings tick every box and click on where it says>>click here to select a folder then tick the (c) thats your hard drive if you have 2 hard drives tick the 2 of them then click ok then click start when the scan is done click on remove tab.
http://www.paretologic.com/
all of them are the best among the best
Before attempting to remove malware you must switch off System Restore as back up files will be hiding in there, and it will just restore itself. Go to Start - programs - accessories - system tools - system restore.
Run Avast and Ewido in Safe Mode. To get into Safe Mode repeatedly press the F8 key after the bios screen loads but before Windows loads. You'll know if you made it because the screen will be at 800 x 600 and your pc will be slow.
Then beef up your security. Its easier to prevent malware getting on to your sytem in the first place rather than trying to remove it.
The Windows firewall doesn't stop malware on your pc from dialling out. Either of these firewalls are free for personal use and stop unwanted incoming and outgoing traffic. You choose which programs are allowed to access the internet. They are both fairly easy to use and updated regularly.
http://www.zonelabs.com Zone Alarm firewall
http://www.kerio.com Kerio firewall
Shields Up security site, check your firewall works
https://www.grc.com
http://www.mozilla.com/ Firefox web browser
http://www.opera.com/ Opera web browser
Instal both these web browsers, turn off javascript on one and use that browser for vising unknown websites. They don't support Active X so thats one less way for problems to get on your pc.
Winpatrol is a handy utility that tracks cookies on your pc and stops unwanted changes to your startup folder.
http://www.winpatrol.com
Spywareblaster works with Internet Explorer and Firefox. It won't uninstall spyware that is already on your pc, but it will prevent hijacks and other malicious changes to your browser.
http://www.javacoolsoftware.com...
http://www.siteadvisor.com -Site Advisor warns about malware on sites you are about to visit.
http://www.avast.com - Avast Antivirus
http://www.trendmicro.com/vinfo/... - Trend Micro online virus guide
http://housecall.trendmicro.com/... - Trend Micro PCillin online scan
http://www.ewido.net - Ewido anti trojan
Ad-Aware SE Personal anti adware
http://www.lavasoft.com
Spybot Search and Destroy anti spyware
http://www.safer-networking.org...
http://spywarewarrior.com/rogue_anti-spy... - The Spyware Warrior site identifies fake anti spyware programs.
http://www.bitdefender.com -BitDefender can be used as a second, on demand anti virus.
For online AV scan, try the websites below:
GFI E-mail Security Testing –
http://www.emailsecuritytest.com/...
Port Scan Security Check -
http://www.sdesign.com/securitytest/inde...
Shields UP! -
https://grc.com/x/ne.dll?bh0bkyd2...
Sygate Online Services -
http://scan.sygatetech.com/
VMon -
http://home.ahnlab.com/english/...
Panda ActiveScan Security Check -
http://www.pandasoftware.com/activescan...
Online Malware Scan -
http://virusscan.jotti.org
eTrust AntiVirus Web Scanner -
http://www3.ca.com/securityadvisor/virus...
BitDefender Free Online Virus Scan -
http://www.bitdefender.com/scan8/ie.html...
Symantec Security Check -
http://security.symantec.com/sscv6/defau...
For online spyware,malware & trojan scan:
Trend Micro Anti-Spyware For The Web
http://www.trendmicro.com/spyware-scan
X-Cleaner Online Spyware Scanner
http://www.spywareguide.com/txt_onlinescan.html
Spyware Info Online Spyware Scanner
http://www.spywareinfo.com/xscan.php
Ewido-Anti Spyware and Anti Malware Solution
http://www.ewido.net/en/onlinescan
Tenebril Online Spyware Scan
http://www.tenebril.com/scanner/189062_start.php
Trend Micro Free Online Scan
http://www.trendmicro.com/spyware-scan/free_spyware_scan.asp
Microsoft Malicious Software Removal Tool
http://www.microsoft.com/security/malwareremove/default.mspx
Microsoft Safety Live Security Center
http://safety.live.com/site/en-US/default.htm
FutureSoft: Online Malware Scan
http://www.futuresoft.com/products/antispyware/webscan.htm
Free Online Trojan Scanner
http://www.trojanscan.com
Remember to update and run all of you anti malware programs at least once a week.
Maybe you should print off this list and check it once a month...
2006-09-14 01:41:01
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answer #9
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answered by wan 3
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