Why does cingular wireless rip people off by keeping their money for months after you return their product?

Question

Seems though their system is designed to earn interest on their customers money for months before returning it. Is that even legal?

Answer 1

I had a similar problem with them. They took months to refund a bunch of money they owed me. But in the end they gave me far more than they owed me. Keep complaining and talking to the supervisors. The supervisors have a management group over them, they can do a lot of stuff to help you.

Also consider taking them to small claims. That will cost them a bunch of money just to answer the suit.

Answer 2

They are hoping you don't catch on and they get the free money and increase their profit.