I bought a phone, paid through paypal... never received the phone. I have opened a dispute in paypal, but the seller hasn't bothered to reply to my e-mails so I don't expect any communication through paypal. Tonight I tried to get the sellers phone number only to discover that they are no longer a registered user. I am very p*ssed off and wonder what I can do now? I e-mailed ebay and am quite reluctant to take it further through paypal cause they'll charge me to get my money back! Grrrr!
2006-09-13 07:47:05 · 14 answers · asked by Anonymous in Business & Finance ➔ Other - Business & Finance
This happened to my mum with a mobile phone also. She took it further and the seller was removed and she was refunded. Take it all the way.
2006-09-13 07:49:30 · answer #1 · answered by koolkatt 4 · 0⤊ 0⤋
I had same experiance with ebay. I purchased a set of DVD's worth about £25 pound. I never recieved anything from seller. When opened a dispute I was told the seller is not registered anymore with ebay. Now if I make claim I will get may be 6 -7 pounds after their charges. Hassle not worth taking But this attitude of ebay encourages these sellars on ebay to cheat people and dont get caught. If you can take the claim so that the person is brought to justice.
2006-09-13 08:49:33 · answer #2 · answered by Naresh 1 · 0⤊ 0⤋
I took a dispute out through paypal and very quickly got my money back, but they do say it can take a long time.
Stick with it, PayPal also have an insurance, so if you don't get the money back from the seller, you should through the insurance.
2006-09-13 07:54:15 · answer #3 · answered by thebigtombs 5 · 0⤊ 0⤋
I have had the same problem. If you paid with a credit card through Paypal, Notify your credit card company. They will refund your money from the seller. I received very little help from Ebay and Paypal. I won't buy anything on Ebay unless it is with my credit card. They have always helped alot so I've never lost any money. Good luck!
2006-09-15 18:58:19 · answer #4 · answered by barbsleeps 3 · 0⤊ 1⤋
Paypal shouldn't charge you if the seller was at fault, that's why we use eBay and Paypal, buyer protection. I'd look a little closer at the policy
2006-09-13 07:51:16 · answer #5 · answered by Tifferz 3 · 1⤊ 0⤋
I'VE HAD THIS PROBLEM WITH PAYPAL IN THE PAST AS WELL. THE ONLY THING YOU CAN DO IS PAY PAYPAL TO RESEARCH IT AND LOOSE A LITTLE MONEY OR DO NOTHING AND LOOSE IT ALL. NOW DEPENDING ON YOUR CREDIT CARD COMPANY THEY MAY DISPUTE THE CHARGE FOR YOU.
2006-09-13 07:51:03 · answer #6 · answered by Chad P 2 · 0⤊ 0⤋
I agree with Tiff, they shouldn't be charging you. I've had to use Paypal to recover my money. Took a bit of time, but no problem. Be persistent, and recheck with Paypal about that.
2006-09-13 07:58:12 · answer #7 · answered by tikitiki 7 · 0⤊ 0⤋
Paypal doesn't charge to get your money back.
Only Paypal has the power to get your money back. Ebay isn't going to help you.
2006-09-13 08:59:51 · answer #8 · answered by BoomChikkaBoom 6 · 0⤊ 0⤋
Keep following it up through Paypal, its got an insurance fund that it pays the claims from...that's why u use it in the first place.
Good luck.
2006-09-13 10:06:28 · answer #9 · answered by Anonymous · 0⤊ 0⤋
you want to document a criticism with Paypal first. document and merchandise not recd for both products and improve them to a declare quickly...it really is even as paypal receives in touch to get well your funds. If those sellers in basic terms offered $2 hundred in protection, it really is all you would possibly want to get again from each and every.
2016-11-26 21:35:26 · answer #10 · answered by ? 4 · 0⤊ 0⤋