What is the scope of services that they provide. Do they often say "you should seek advice from a lawyer," etc.
2006-09-13 07:03:07 · 1 answers · asked by presidentrichardnixon 3 in Politics & Government ➔ Government
Oh, great question!!! I interned for my Congressman (Retired US Representative Toby Roth, R-WIS) throughout high school and college, and I helped his caseworker all the time.
The main thing they do is wait for a constituent to call who is having a problem having to do with the local, state or federal government, and then they help them cut through the bureaucratic red tape to rectify their issue.
For instance, if someone was trying to get a green card or a passport, if they were having trouble with the IRS, or if they needed to get a family member who was in the military home on emergency leave...things like that. The constituent would be asked to bring in all their paperwork, then the caseworker would review it with them and intervene on their behalf with the appropriate government agency, using the name of the Congressman to get results.
You would be amazed at the fast reply you get from a government agency when it is a congressman's office who calls them rather than Joe Blow who lives in Green Bay, Wisconsin.
If it is a civil matter rather than a government matter, then sure, they would say that the person should seek the advice of a lawyer, but then, that is not what they are there for. Caseworkers are there to help the public deal with government agencies.
I hope that answered your question! ;-)
2006-09-13 07:05:33 · answer #1 · answered by ItsJustMe 7 · 0⤊ 0⤋