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My suitcase is new. I can't find the paperwork that came with it for warranty claims. The stitching has come undone. I would like to try to make a claim for faulty workmanship.

2006-09-13 04:11:12 · 2 answers · asked by Anonymous in Travel United States Other - United States

2 answers

Check with where you bought it from. Looks like pretty cheap brand.

2006-09-13 04:15:44 · answer #1 · answered by missourim43 6 · 0 0

You can write to Macy's for the information:

"Certain items are covered by warranty as indicated. To obtain a copy of the warranty prior to purchase, please write to:

macys.com Customer Service Dept.
P.O.Box 8215
Mason, Ohio 45040
Attention: Small Ticket Department - Warranty"

Hope that helps!

2006-09-13 12:29:21 · answer #2 · answered by love2travel 7 · 0 0

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