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My mom wants me to help her find something on her computer and she's in another state. Is there a way that I can access her computer files if I find her serial number or whatever it's called?

2006-09-12 13:57:42 · 6 answers · asked by Tai Li 1 in Computers & Internet Other - Computers

6 answers

You can if you both have WindowsXP. You can use the feature Remote Assistance. Check out http://help.microsoft.com/

2006-09-12 14:00:33 · answer #1 · answered by Raymond B 4 · 0 0

Get started using Remote Desktop with Windows XP Professional

Imagine that you recently started a small business and are trying to build your client base—salespeople out on the road every day, working on getting new business. You don't want your salespeople to be left without documents they need while meeting with important clients. You can empower your employees to have important data at their fingertips, at all times.

Remote Desktop, included with Windows XP Professional, enables you to connect to your computer across the Internet from virtually any computer, Pocket PC, or Smartphone. Once connected, Remote Desktop gives you mouse and keyboard control over your computer while showing you everything that's happening on the screen. With Remote Desktop, you can leave your computer at the office without losing access to your files, applications, and e-mail. Your sales force will be able to access the latest pricing sheet from on the road by using Remote Desktop in Windows XP Professional

2006-09-12 21:02:51 · answer #2 · answered by David P 3 · 0 0

Yes, if you have WindowsXP, go to start, help and support and type in remote assistance. Follow the instructions there. Make sure that you do not have any viruses as you can pass them back and forth that way

2006-09-12 21:03:40 · answer #3 · answered by The_answer_person 5 · 0 0

Yes you can download a free "remote control" program called VNC (www.realvnc.com)

To get your IP Address visit www.whatismyip.com

Note: If you are both behind firewall security it could take aditional setup to make things work.

2006-09-12 21:03:53 · answer #4 · answered by mdigitale 7 · 0 0

you ned to get her IP address and go thru the back door so to say,....of the computer then you can gain acess

2006-09-12 21:03:39 · answer #5 · answered by paintressa 4 · 0 0

remote assistance....

2006-09-12 21:05:51 · answer #6 · answered by martiniac 3 · 0 0

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