I am on an O2 mobile phone contract.
As my 12 month contract has now expired I phoned to cancel (I am an extremely light user and only took the contract for the phone)
They instead offered an new 12 month contract with only 25 minutes/25 texts per month (more than ample for my needs) for £8.00 per month with a £100 credit. As 12 * 8 is only £96.00 the contract is effectively free.
What am I missing?
2006-09-09 03:01:18 · 13 answers · asked by John H 6 in Consumer Electronics ➔ Cell Phones & Plans
Probably nothing. Air time is VERY cheap... the company probably see's you as a good client since you have probably paid your bills ontime and they want to keep you as a customer. My dad pays VERY LITTLE for his cell phone. All cell phone companies want to keep you as a client because you still pay money each month on time and they bank no matter what. Air time is almost FREE.... so anything you pay is profit.
2006-09-09 03:35:49 · answer #1 · answered by Angel Eve 6 · 0⤊ 0⤋
Check the small print but the reason they will offer you such great offers on renewals is largely to do with customer loyalty and customer retention. The idea is, they offer you something very cheap so that you stay with them instead of going to another network. Even if they arent making money from you, you're another number in their customer base which will attract more customers if they are popular, which brings in more money. They also hope that you go over the allocation, thus making up the £4 they are losing.
2006-09-10 08:03:01 · answer #2 · answered by mikeyb748 2 · 0⤊ 0⤋
the credit of 100 is not to pay your line rental, its for use over the 25 minutes and 25 text. there might also be an expiry date on the credit. i.e 3 months or 6 months
2006-09-10 12:42:07 · answer #3 · answered by Anonymous · 0⤊ 0⤋
Did you get an upgraded handset with that deal ?
I would say no, And the £100 credit is for not taking an upgrade of a new phone.
They will also be hoping you go over your allocated minutes and texts to bring in more revenue.
2006-09-09 10:12:58 · answer #4 · answered by kamviag 2 · 1⤊ 0⤋
Tey are probably hoping that you use the phone outside or more thatn the minutes they have given you.
For example they prob have restrictions on your monthly minutes ie: Peak and off peak.
If you use the phone to make calls outside these hours they can bill you further money and your monthly bill could be double the 8 quid.
2006-09-09 10:09:02 · answer #5 · answered by Mucking Fagic! 2 · 0⤊ 0⤋
no catch i,ll take it if you don,t want it they expect you will exeed your limit thus they will get more then the £8 from you but i would take it and don,t forget the other benifits by staying with them free upgrade on phone etc wish i had one for £8 a month but i,d prob use it more lol and you have £100 to spend if you do happen to exceed your limit it will come out of that and that would give you internet free too
2006-09-09 11:26:23 · answer #6 · answered by linali 3 · 0⤊ 0⤋
cancel the contract you will get a better deal and a new phone from Orange or T Mobile
2006-09-09 10:27:48 · answer #7 · answered by Yondernine 1 · 0⤊ 0⤋
You're not missing anything. I also got a mega deal with 02 and there have been no catches. They just want you committed for another year to take you out of the market. If you're happy with the service they provide, stay with them. I've certainly had no problems ... and, no ... I don't work for 02 ha ha!
2006-09-09 10:07:58 · answer #8 · answered by Away With The Fairies 7 · 0⤊ 0⤋
nost mobile networks will offer u a package in hope that you will use more min also they keep customers for brand name and customer loyalty so it should be cool. Always remember to persons name and extension number incase summat does go wrong
2006-09-09 15:48:26 · answer #9 · answered by siddy 2 · 0⤊ 0⤋
my hubby was due to change his fone and when we phoned to see what handset was available for his tarriff, one option was to keep the phone and get £100 credit to his a/c. he did decide to update his phone in the end just because he wanted a different hand set. so no, i wouldnt say you were being conned
2006-09-09 12:02:02 · answer #10 · answered by mrsc 6 · 0⤊ 0⤋