2006-09-08 13:00:26 · 19 answers · asked by asia_lexus 1 in Computers & Internet ➔ Internet
call them, but be sure they don't charge you for service you aren't getting. They charged my line for 3 months after I cancelled and I'm still waiting for the reimbursement.
save your confirmation when you cancel and be prepared b/c they will bug you with special offers to keep you with them
2006-09-08 13:02:27 · answer #1 · answered by Anonymous · 0⤊ 0⤋
Be very, very firm when you call. They will try everything in the book to keep you as a customer. It took me close to an hour, repeating the word "NO", over and over, to finally get it through to them that I really didn't want any of their plans.
2006-09-08 13:03:03 · answer #2 · answered by koffee 3 · 1⤊ 0⤋
Call this number 773 274 0216
2006-09-08 13:01:26 · answer #3 · answered by Anonymous · 0⤊ 0⤋
Good luck. It took me forever. Every time I wanted to cancel I'd get another 3 mos. free. This went on for over a year. I finally got really angry because the guy asked me why I signed up if I wasn't going to use it. Duh!! So I could try it, didn't like it and wanted them to go away. I ended up having to fax them to get it disconnected.
2006-09-08 13:05:42 · answer #4 · answered by Sassy 2 · 1⤊ 0⤋
You call them on the phone, and tell them you want to cancel it. They will try to get you to stay of course, but just be firm with them.
2006-09-08 13:01:56 · answer #5 · answered by Kim Morgan 2 · 0⤊ 0⤋
CALL THEM!! It`s always a big hassle tho! They will do anything to keep you. Just be stern and tell them to CANCEL! They will send u a notice thru the mail to verify it.
2006-09-08 13:03:22 · answer #6 · answered by brock 7 · 1⤊ 0⤋
Go to your account, get the phone number for customer service, call them. Make sure you get a confirmation number.
2006-09-08 13:05:45 · answer #7 · answered by highchaparral2006 4 · 1⤊ 0⤋
call the customer service number. they will try anything to get you not to cancel. it took me a hour!!!! good luck
2006-09-08 13:02:41 · answer #8 · answered by hol_hol_alrigght 2 · 1⤊ 0⤋
call them and dont put up with their bs when they try to get you to try if free for a few more weeks
2006-09-08 13:05:56 · answer #9 · answered by Anonymous · 1⤊ 0⤋
I've heard it's next to impossible!
2006-09-08 13:06:02 · answer #10 · answered by First Lady 7 · 1⤊ 0⤋