Does anyone have experience in dispatching or know what dispatchers do? I have an interview on Monday morning for a dispatcher position with a furniture company. The guy was kind of short with me on the phone and he said, "Do you even know anything about dispatching?" I know OF many people without experience or any education that get hired for dispatching jobs, so I know that it can't be that hard. I also have the skills, education and administrative experience, capability of learning, and fact that I am a fast learner, so I know it is something that I could catch on to easily. It would be nice to take some knowledge about 'dispatching' with me to the interview. That way I can show him that I am familiar with what they do and capable.
2006-09-08 05:24:05 · 5 answers · asked by Anonymous in Business & Finance ➔ Careers & Employment
Dispatching in most cases is relaying information clearly and consiely to a third party. It may to to direct for deliveries, to organize a fleet of workers to job sites.
You will need to have a good handle on the language of choice. Learn the terminology used in the field. Speak in a clear strong voice (if you are using a radio system). Probably have good typing or note taking skills to keep a log of the transmissions too.
2006-09-08 05:30:05 · answer #1 · answered by limgrn_maria 4 · 0⤊ 0⤋
Some additional skills that might be nice are common sence and ability to deal with individuals that are having real problems and need you (or so they will think) to solve them not make the problem worse. Some of the more irritating problems I can remember are the call saying I'm lost!
Where are you and where are you suppose to be going.
Ahhhhh by the 7/11.
Which 7/11 - more information
and things may go down hill from there.
Working at a 911 center where people calling have real problems must drive the dispatchers nuts since they have to remain rational and calm.
Maybe a joke for you:
Ida Mae passed away and Bubba called 911. The
911-operator told Bubba that she would send someone out right away.
"Where do you live?" asked the operator.
Bubba replied, "At the end of Eucalyptus Drive.
" The operator asked, "Can you spell that for me?"
After a long pause, Bubba said, "How 'bout I drag her over to Oak Street and you pick her up there
2006-09-08 06:21:05 · answer #2 · answered by madjer21755 5 · 0⤊ 0⤋
I used to dispatch- it just depends on the type of job. What i did was dispatch to roadway crews regarding traffic hazords and such. If using a radio you need to know basic codes
10-4 means I heard you, I understand, over, or yes
what's your 20- means what's your location
you probably need to know your directions- Southbound on Reagen Expressway- (for example)
but dispatching could mean a lot of things. I mean when you dial 911- that's a dispatcher. You need a clear communicative voice, and a sense of direction and good listening skills. It could mean dispatching delivery trucks to an office. In your case it would probably mean talking to the customer and relaying to the truck drivers where they need to deliver furniture- if they need directions, or if the delivery drivers can't find the location or if the person isn't home. Any thing the drivers need to know, they'd be callin you and you would find out the info. It isn't hard. Trust me.
2006-09-08 05:40:42 · answer #3 · answered by lamont p 1 · 0⤊ 0⤋
Dispatchers are the people who man the phones and radios at call in centers for emegency services. They are the ones who get your info and tell the police, emts and wrecker drivers where to go to rescue you. I don't have any experience and don't really want any after having lived with someone who drove a wrecker for awhile.
2006-09-08 05:33:58 · answer #4 · answered by S G 4 · 0⤊ 0⤋
you can say you are quick handling situations a few at a time
2006-09-08 05:27:55 · answer #5 · answered by salsa 4 · 0⤊ 1⤋