I bought my pc two months ago, and every two weeks the os crashes, in the beginning , I had an error [ dump physical memory ] .. and few days after that ... the pc won't reach the windows xp welcome screen ,every time the pc restarts after giving the windows xp black screen and a quick blue screen after that ..
I though the problem might be because of the harddisk .. what do you think ? Please help ...
... I have 1 GB RAM, cpu P4 3.6 HT, 160 GB hard disk, XFX xtreme 512 MB graphic card , MSI motherboard ...
2006-09-08 03:24:32 · 8 answers · asked by Luay14 6 in Computers & Internet ➔ Hardware ➔ Other - Hardware
It's an assembled pc .. not a brand
2006-09-08 03:29:58 · update #1
Actually I returned the pc two times to the place I bought it from ... and it is in there right now .. every time they say nothing is wrong with it .. and it is a virus .... I am sure it's not a virus ... I have been using computer for more than 7 years .. I know how to use it and how to protect it
2006-09-08 03:33:09 · update #2
maybe cause by the ram i think
2006-09-08 03:26:57 · answer #1 · answered by Joseph T 2 · 0⤊ 0⤋
Since this failure is very sporatic, I tend to agree with your initial assessment of a faulty hard drive. Over the years I've had several HD's fail and that is a common failure mechanism with a HD that is on its' way out.
Did they warranty your parts and labor for at least one year? If so then I would go in and demand a new hard drive be installed. Most likely they will never see the problem on their test bench because it happens so relatively infrequently.
I doubt very much that RAM has anything to do with it because your PC will operate for quite some time before failing. RAM problems don't typically happen that way.
If they don't want to give you a new HD make a little noise in front of their customers. That will usually get some positive response from them.
2006-09-08 12:24:24 · answer #2 · answered by Dick 7 · 1⤊ 0⤋
Dude, I think that I have the answer. Your computer has been hit by a major virus, and what you have got to do is to clean it immediately. If this fails, then a simple cure that you may have to do is to reset your computer to the point before the problem even occured. You may also want to consult the store where you purchased your computer, and the reason is that since it is only a few months old, that it is very likely under warrenty.
2006-09-14 21:01:38 · answer #3 · answered by kravitz44 3 · 0⤊ 0⤋
Get on the phone with the computer manufacturer tech support. I would guess that the problem is either memory fault or hard disk error.
You have a great system there... don't wait until it's too late before you call.
2006-09-08 10:29:23 · answer #4 · answered by words_smith_4u 6 · 0⤊ 0⤋
It's a lemon. Take it back. Those kinds of errors are really a bit much for only 2 months old.
Is it a Dell, perhaps?
2006-09-08 10:28:34 · answer #5 · answered by Anonymous · 0⤊ 0⤋
The bios and drivers may require updating, but it's a new PC. You really shouldn't have to deal with it.
2006-09-08 10:30:12 · answer #6 · answered by kickbutt 3 · 0⤊ 0⤋
Problem with RAM..either its defective or loose
2006-09-08 10:33:35 · answer #7 · answered by mailtoak82 2 · 0⤊ 0⤋
your rights are
if you are not satisfied
they must fix it or
replace it
give you your money back
statutory rights are not affected
then go some where else
2006-09-15 08:09:25 · answer #8 · answered by Anonymous · 1⤊ 0⤋