I currently struggling to think of one as I am hold for the 5th time this week (total phone time over 3 hours)....They failed to pick up my package on Tuesday from the depot. Delivered to wrong address Wed. Assured me it would be there before 1pm Thursday- it was not. I was very late for work. Then they have failed to send out my parcel on Friday after I had arranged for my dad to be at my house to take delivery. I HATE THEM!!!!!!!!!!!!!
2006-09-08 00:42:28 · 12 answers · asked by Maya W 1 in Business & Finance ➔ Corporations
It makes me feel worried that I just got Telewest which just merged with NTL- hope they don't inherit NTL's customer service record!!
Talk Talk are appalling- they took over Tele2 some time ago before we went to Telewest, and even trying to pay our sodding bill became a nightmare.
Orange Broadband are rubbish as well, but I won't even go into that...
2006-09-08 00:56:56 · answer #1 · answered by Don't Panic 4 · 0⤊ 0⤋
Yes, we have a company called DHL. I live in Illinois. The last package that was to be deilvered by them came from Californina, took 5 days to get over here but went right past my house on the interstate not a mile from my house to the a terminal in Indiana and sat there for a day, back past my house again to a terminal in Iowa, sat there for a day then they transferred it to the USPS to be delivered to my house. At least the USPS got the package to my door. The previous package DHL was to deliver, I waited and waited and when I checked the tracking they had down that the package was undeliveable due to a bad address. I called them checked the address and it was EXACTLY right so they put it back on the truck again and delivered it that time. If I hadn't checked when I did, they would have sent it back to the company!
2006-09-08 08:11:52 · answer #2 · answered by A M 3 · 0⤊ 0⤋
Lots of very useless companies.
If you want a worse company at parcel deliveries, has to be DHL. No common sense with the people that delivered "We called today but you weren't home so left your parcel..... in the green box" - which just so happens to be the recycling box that the council come around and clear out.... Clever that!
2006-09-08 07:55:45 · answer #3 · answered by Alonsofan 3 · 0⤊ 0⤋
I have found that the best firms I have used are as follows:
1. UPS
2. Fedex
3. DHL
4. EMS
5. Securicor Omega Express Ltd(UK) actually they have an excellent service!
f I am not in when they arrive they normally leave a card and I then get in the car go to the depot and pick the package up, thats how I like to play it!
2006-09-09 13:55:41 · answer #4 · answered by Latin Techie 7 · 1⤊ 0⤋
To be perfectly honest with you, I have had dozens of parcels delivered to me by Parcelforce, including one this morning. I have never had any trouble yet. Having said that I know people who have ( Their nickname is Parcelfarce )
2006-09-08 07:48:23 · answer #5 · answered by Anonymous · 0⤊ 0⤋
I know a much worse one.
I know the most useless company in the whole world.
It's called NTL.
Beware.
Don't say that you weren't told.
Avoid them like the plague.
They have a contempt for their customers that even Ryanair would be hard pressed to match.
2006-09-08 07:46:44 · answer #6 · answered by emeraldisle2222 5 · 0⤊ 0⤋
all carriers are the same, i know ive tried most of them.
city link are acting the complete muppets with me at the minute. basically i think the probelm stems from the fact that because most of the depots are franchieses no one gives a monkies after its left them.
2006-09-08 09:05:26 · answer #7 · answered by alatoruk 5 · 1⤊ 0⤋
Vodafone and Abbey National arseh@les
2006-09-08 07:46:15 · answer #8 · answered by Senorita 3 · 0⤊ 0⤋
Talk Talk - terrible company, poor customer service, non-existent broadband!!
2006-09-08 07:45:11 · answer #9 · answered by eamonandmegan 2 · 0⤊ 0⤋
i totally agree with you, parcelforce are sh*t
another company that are usless are Romans Estate Agents.
Avoid them if you can
2006-09-08 07:50:23 · answer #10 · answered by markhatter 6 · 0⤊ 0⤋