My fridge is faulty. How long should I have to wait 4 a replacement? AEG say 2 weeks 4 a fridge, seems long!?

Question

I've been asking to speak to a manager for the last 4 days - but to no avail. Seems ridiculous to me. Any ideas of what to do next or what to say?

Answer 1

I used to work at an appliance store.
How old is your fridge? Is it totally done or is it still keeping food cold?
A good store should make sure you are taken care of! We would give customers a loaner fridge if it was brand new and wasn't keeping food cold.
You're lucky to be getting a replacement. Most companies will only repair.
This seems reasonable if your food isn't ruined. I know it's an inconvenience but at least you'll be getting a brand new fridge.
If they aren't treating you right contact the Better Business Bureau in your area.
Good luck!

Answer 2

Lowes, Home Depot and Sears, deliver in 48 hours.