I don't know the name but it copies my ISP dialup and will autodial and send my to a teen porn site. I've run software to try to get rid of it with no luck. I think I found the file but cannot access or delete same. I'm not one with deep pockets so any help will be appreciated.
2006-09-07 08:07:38 · 8 answers · asked by Robert 3 in Computers & Internet ➔ Internet
Three things you can try...
Check for spyware. Run both Ad-aware (http://www.lavasoftusa.com/software/adaware/) and Skybot (http://www.safer-networking.org/) to remove any spyware. Run both as one may caught something the other missing. Then go to microsoft.com and download Defender to protect against future infections. All three programs are free.
If you think you know the file, boot the computer into safe mode (press the F8 key during boot up until you get a screen with Safe Mode as an option). Because safe mode does not load any background files, it will not load the file and you will be able to delete it.
Also you can try running the msconfig utility.
Go to Start, then Run and type in: msconfig
Go to the startup tab
You will see a list of all the programs that are loaded when your computer starts up. The one causing your problem is probably being loaded there. Uncheck it. It will not load in the future.
Reboot and you will probably be able to delete the file
Hopefully between those you can get it cleared.
2006-09-07 08:11:41 · answer #1 · answered by dewcoons 7 · 0⤊ 0⤋
Here are a few things to try.
goto www.download.com
download ewido, sbybot search and destroy and ad-adaware. Run a full scan for each one.
If that doesn't work trying booting the computer in safe mode by pressing f8 while the computer is booting up. Then try to manually delete the file that way.
2006-09-07 09:48:35 · answer #2 · answered by scuba_92124 1 · 0⤊ 0⤋
I had one also like that a Colombo dialer. Try getting Xoftspy. It is one of the best thing's out there to get rid of dialer's or web root sysweeper,or ad-aware all 3 or aw some
2006-09-07 08:12:34 · answer #3 · answered by tr2thhrt 5 · 0⤊ 0⤋
Call the Geek Squad.
CC
2006-09-07 08:11:16 · answer #4 · answered by cheeky chic 379 6 · 0⤊ 0⤋
no problem go to thie site and see which description matches the definition in this site:
http://antivirus.about.com/od/virusdescriptions/l/blency.htm
once you find out the virus download the virus definition for the same by searching for it in google!!!
2006-09-07 08:12:51 · answer #5 · answered by ravisha_22 2 · 0⤊ 0⤋
use what that guy suggested. then to be sure scan in safe-mode
2006-09-07 08:18:09 · answer #6 · answered by Kenny 2 · 0⤊ 0⤋
use system restore to the date, when it was working fine
DO NOT CALL GEEK SQUAD, they charge to much.....
2006-09-07 08:10:35 · answer #7 · answered by kdp871991 2 · 0⤊ 0⤋
scan with any ant-virus
2006-09-07 08:16:38 · answer #8 · answered by Panayi 2 · 0⤊ 0⤋