I have a Westell 327W modem/router from Verizon, which I received with my DSL setup. As often as once every two days I need to shut it off and then back on again. Is this a 'normal' event to have to reset this thing this often?? Is there something else that I could be doing??
2006-09-07 01:24:18 · 7 answers · asked by dcpacker 2 in Computers & Internet ➔ Hardware ➔ Other - Hardware
check the manual to see if there are settings you can make to limit the amount of information being stored in its internal memory buffer or to set up something that will dump the buffer more frequently ... call your ISP to ask them why this keeps happening, they should be able to give you some tips since they are pushing this device and would have similar complaints
2006-09-07 01:30:54 · answer #1 · answered by casurfwatcher 6 · 0⤊ 0⤋
I find mine works better if I unplug it at night when it's not in use. But I have a dynamic IP. I have a new IP assigned every time I connect. Most people have a static IP. I also dislike the way it runs hot and so does the power supply. It could be you have a heat problem that's affecting it's performance. They don't take much power - but unplugging when not in use - is a good idea. It also frees up a connection for your ISP in my case. Not if you have a static IP however. You can go to your command prompt in accessories and type ipconfig and it'll tell you your IP. It will be 4 sets of 2 digit numbers. If you disconnect and reconnect and your IP changes - you have a dynamic IP. While you're there - type tracert www.google.com and watch it trace the root to google! It should tell you how many hops - how many servers it goes through and all the IPs.
2006-09-07 01:36:55 · answer #2 · answered by Mike10613 6 · 0⤊ 0⤋
You are having the same problem as i have.
I still haven't figured out how to correct this but i think the problem is either with the drivers they supply or the modem itself.
I also have a problem that it keeps on disconnecting for no reason and sometimes after disconnecting the computer says, it cannot recognise the modem and when i shut it off and on again, it works as normal.
2006-09-07 01:27:04 · answer #3 · answered by Manish 5 · 0⤊ 0⤋
You might put it all on a UPS as I have noticed common lockups from power sags. Our Progress Energy switches generators each 12 hours, and my Kil-a-watt reports the change, plus, many of my dozen APC UPSes beep at the change over.
I see that the voltage is 125.4 VAC on the night time generator, while it is 120.3 on the daytime generator or 122.3 on the alternate daytime generator, on Thursdays, during maintenance of the other sets.
So, we experience about 4 to 8 sags a day, during Hurricane Season, in Florida. Between 3 and 10 pm yesterday, we had 8,000 lightning strikes in Central Florida. The short term outages would have killed our systems and entertainment equipment, without the dozen UPSes!
Also, we have a APC #PNet1 ethernet surge suppressor to protect our network.
2006-09-07 01:33:11 · answer #4 · answered by Anonymous · 0⤊ 0⤋
could be a crappy one, or you could have it in a hot place making it harder for it to perform. You should be able to trade it out if it gets worse. Having to unplug once a week is a very common thing to get the best speeds possible. But yours seems to totally shut down, you may need a replacement sooner than later
2006-09-07 01:26:45 · answer #5 · answered by admiralgill 4 · 1⤊ 0⤋
Cuold be a few of things ranging from bad or corrupted drivers, faulty modem, bad connection to modem or computer or a bad line connection. Your best bet is to phone tech support for you isp and talk to the to see if they can fix
2006-09-07 02:42:12 · answer #6 · answered by ianrose01 2 · 0⤊ 0⤋
When I got mine, it gave me probs so I could Verizon and eventually it worked. I have more probs with Yahoo.
2006-09-07 01:32:42 · answer #7 · answered by kim d 2 · 0⤊ 0⤋