I have been a couple of days late paying my bill in the past and each time I am charged £20.00. Is this legal and if not can I get my money back.?
2006-09-06 23:56:10 · 13 answers · asked by Anonymous in Business & Finance ➔ Other - Business & Finance
Unfortunately, it is legal, but it's not very nice of them. It's part of the terms of the contract when you signed up with them. If you can prove that the late payment wasn't your fault (got lost in the mail or something like that) they might waive it for you.
2006-09-06 23:59:31 · answer #1 · answered by Anonymous · 0⤊ 0⤋
NTL are a law unto themselves when it comes to billing. I had a letter this morning: "Final reminder for overdue account" £20.26. Now, I paid my bill in full last week shortly after it arrived, none of the items were charges for any late payments, I've received no previous reminders prior to this "Final reminder", and when I phoned them....their computers are down and can I call back later!!!!!!!
To say nothing of the fact that I subscibed to the 3 in 1 package (base TV, internet and local calls) at £30 per month over 6 months ago and am yet to see a bill that has my basic services charged at the rate they advertise of £30.
I've just about had enough of them!!!
2006-09-07 00:04:27 · answer #2 · answered by blank 3 · 0⤊ 0⤋
It is not illegal. That is the catch with NTL. They are really cheap but when there is a late payment, they charge £20. You won't be able to get your money back. Sorry!
2006-09-07 00:04:03 · answer #3 · answered by Anonymous · 0⤊ 0⤋
Yes it is legal - they're just petty and money-grabbing. Change to Sky - I used to waste hours on hold trying to talk to NTL but I love the people at Sky. The service is better overall. Quit NTL!
2006-09-07 00:05:27 · answer #4 · answered by Hormonal 2 · 0⤊ 0⤋
verify details on agreements the position this isn't only a flat sale or one time fee. there is frequently a clause or statement to guard the vendor or service human being from being taken great thing about with the help of the buyer who's being prolonged a 'courtesy' of no longer having to pay by surprise (for a 365 days's backyard service to illustrate, or a 365 days' lease in adavance, or a vehicle purchase/lease, etc.) And that late value frequently is there, no longer to annoy the buyer, yet to conceal all the costs that arise to the service/product service. those are people too and they might want to funds their prices a lifeless ringer for each body else. So there's a monetary backlash for them even as funds are not from now on received on time as agreed upon. There are consequences and outcomes for no longer being contained in the integrity of holding one's be conscious. late costs are basically one area of it. more desirable proper to pay earlier than the speed than no longer pay on time and be late. If there's a actual one time reason, frequently maximum businesses and restoration vendors will understand, besides the undeniable fact that it truly is not any longer honest to take great thing about getting credit prolonged to you. it truly is an honor and a privelege many ignore. basically my opinion. thanks for an exciting question! :)
2016-11-25 02:10:39 · answer #5 · answered by akerley 3 · 0⤊ 0⤋
yup it is legal the payment dates there for a reason if u don't like the date ask if u can change it should of learnt the first time saves u oodles of money that way lol
2006-09-07 00:04:09 · answer #6 · answered by kj 5 · 0⤊ 0⤋
Yes it is!! If you are paying thru direct debit try to make the payment in line with at least one day before due date!!!!
2006-09-07 00:03:09 · answer #7 · answered by tracy r 3 · 0⤊ 0⤋
yes it's legal, set up a direct debit
Doubt very much if you'll get anything back
2006-09-07 00:17:01 · answer #8 · answered by Martin14th 4 · 0⤊ 0⤋
yes its intrest on what you owe like a bank. i somethims do it with a late payment.
2006-09-09 08:03:46 · answer #9 · answered by Anonymous · 0⤊ 0⤋
read your contract small print i would suggest you pay before the date owed.
2006-09-07 00:00:26 · answer #10 · answered by Tony Hi_teck 3 · 0⤊ 0⤋