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My motherboard blew and it cost me £100 to have it replaced, including a new graphics card. The technician ensured me it was due to a power surge, but what baffles me is that I have 2 PCs connected to the same outlet. The other one is OK Could this be the decider tho.....The PC had 19 days left on its 12 month warranty.

2006-09-06 21:36:30 · 14 answers · asked by jon 1 in Computers & Internet Hardware Other - Hardware

My motherboard blew and it cost me £100 to have it replaced, including a new graphics card. The technician ensured me it was due to a power surge, but what baffles me is that I have 2 PCs connected to the same outlet. The other one is OK Could this be the decider tho.....The PC had 19 days left on its 12 month warranty. Power surges are not covered in the warranty.

2006-09-06 21:45:48 · update #1

14 answers

Stranger things have happened... Look, it could have been a power surge, unless you have them on a surge protector (if not, lesson learned), build up of static if the tower was on a carpeted floor, electrical storm. If one was on and the other was off, a power surge would only effect the on unit.

Chances are, and I have to use a converter here, it sounds like you got more than a fair deal for the work.

2006-09-06 21:41:47 · answer #1 · answered by Aeria Gloris 2 · 0 0

It's completely possible that a power surge did what the technician stated, yet left your other electronics unharmed while connected to the same circuit.

I've experienced several similiar occurances over my life where lightning would strike my home and the power surge created took out selected pieces of hardware attached to my home's power grid. I've even seen power surges take out selected pieces in a computer leaving other components unharmed in the same computer.

2006-09-07 04:45:01 · answer #2 · answered by Billy 4 · 0 0

No rip off as the warranty will have excluded failure due to reasons of power surge. Buy a power surge adaptor next time, it sure costs less than GBP 100

2006-09-07 04:41:19 · answer #3 · answered by boneslane1962 3 · 0 0

You should be covered by your warranty, get to the PC supplier and demand a refund or repair.
It could have been a power surge please invest in a Surge Protector they are only a few Quid and worth the peace of mind.

2006-09-08 19:08:06 · answer #4 · answered by Harry D 1 · 0 0

Why did it cost you £100 pounds to have it repaired, if it was still under warranty it should have been repaired free of charge. You have definitely been ripped off. All parts and labour are covered by the 12 months warranty. Go back and demand your money back.

2006-09-07 04:44:47 · answer #5 · answered by ? 5 · 0 0

the power supply of PC's sucks in dust, because of the fan(s)cooling it - if you don't clean it regularly, it can indeed cause power surges - as I found out almost 3 years ago (the power supply was about 12 months old)... I had to replace almost every part of the PC, including mouse and keyboard...

2006-09-07 04:42:49 · answer #6 · answered by Walter W. Krijthe 4 · 0 0

really sorry but yes - i paid 400 for mine once from a co called altantic and i was defo ripped off - never again with technology i need to renew renew.go for the warranty if i were you - dont bleive the techs they blag so much

2006-09-07 04:54:41 · answer #7 · answered by ruddy 3 · 0 0

If the machine was under warranty then you should try and get your money back. You may be on a looser - but try it anyway.

2006-09-07 04:41:24 · answer #8 · answered by Felidae 5 · 0 0

you need to buy a surge protector, be a dam sight cheaper

2006-09-09 10:27:45 · answer #9 · answered by Cybercat 3 · 0 0

How did it cost you if it was under warranty?

2006-09-07 04:40:40 · answer #10 · answered by marina 2 · 0 0

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