I tried for over an hour to renew my antivirus with no success. I kept clicking next or renew or buy now and all I got was a merry-go-round to where I began. I clicked on "buy now" and was told my shopping cart was empty. Something was empty besides my shopping cart. I clicked on for customer service, sent my problem to their email address just to receive a response to go to customer service where I had just come from. I'm at my wits ends and my last nerve has just been twisted. Does Symantic care about it's customers or can someone suggest what I might try next?
2006-09-05 11:17:53 · 4 answers · asked by Anonymous in Computers & Internet ➔ Security
Symantec/Norton has really gone downhill. It used to be the best product around, but for several years now it's become terrible. I've talked to other techs and they all agree -- dump it.
2006-09-05 11:54:17 · answer #1 · answered by Fix My PC Mike 5 · 0⤊ 0⤋
I've been using Symantec/Norton for almost 6 years, And I've finally had it. It doesn't detect viruses until you have them, once it detects them, it can't do anything about them. I use AVG now and have had EXCELLENT experiences both catching and removing viruses. I really miss McAfee antivirus back in the late 90's. man, that program was great, and could handle just about everything at the time.
2006-09-05 18:25:53 · answer #2 · answered by Anonymous · 0⤊ 0⤋
Dump symantec. Get Zone Alarm. I use it and it's great. It has 3-level firewall protection.
2006-09-05 18:30:34 · answer #3 · answered by Hank 3 · 0⤊ 0⤋
I've had wonderful luck with AVG for the last 4 years.
2006-09-05 18:45:24 · answer #4 · answered by pirtyblueyes 2 · 0⤊ 0⤋