I recently read an article about pitch playing a role in people defining a dominant versus a submissive role...
Since it is happening in your work it may be that subconsciously you have decided to take the submissive role in an effort to persuade the person on the other end rather than choosing a dominant voice to order the person on the other end...
2006-09-05 02:01:33
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answer #1
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answered by Andy FF1,2,CrTr,4,5,6,7,8,9,10 5
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You might get insecure, which is perfectly normal. Talking to people, weighing their attitudes and responding correctly is a daunting task when all you have to go on is the voice. A high voice does come across more childish, whether you intend to or not, and will give the listener the flattering perception that he/she is in charge. In a phone job, such could be fatal.
I'm a callcentre agent myself (not by choice) and I find it really does help when I answer the phone with a voice that's slightly lower than it would otherwise be, and when I speak rather slower too. Overdoing it would put across disdain and desinterest, but just enough of that and you will find conversations become more balanced and less scary. So train with your first line, make it a disdainful drill at first: "Hello this is Technical Support, what gives you the right to speak to me?" At some point you might be like me when it's near 5pm and I sincerely loathe anyone still wanting to call me up. I then usually answer with a voice dark and deep enough to make their handset vibrate and send such shivers down their spine all they can do is cough, swallow whatever pride they have and use the word 'please' ten times a sentence. Please hold.
2006-09-05 11:30:08
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answer #2
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answered by McAtterie 6
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My wife is the same way, if she's passionate about explaining something or excited her voice goes up an octave. She doesn't realize it unless I point out that the dog is whining and scratching his ears.
At least you are aware of it. If it bothers you, you can make a conscious effort to control it. But then again, if it doesn't bother others, they may find it a cute aspect of your personality.
2006-09-05 09:04:23
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answer #3
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answered by sparkletina 6
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When your voice pitch goes up on the phone its a sign of lying! So what do you do when yo are constantly lying on the phone?
2006-09-05 09:14:43
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answer #4
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answered by Anonymous
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I do believe it is a sign of Shyness or even Nervousness
2006-09-05 08:57:40
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answer #5
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answered by Adam D. 6
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I have been told that I sound like a porn star when I talk on the phone. NOT something I am proud of!!!
I do, however, like to call for advise at around 5pm. I like to feel the phone vibrate in my hand...
2006-09-05 11:41:26
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answer #6
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answered by CC...x 5
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I think everyone does that. My sister says I sound different on the phone than in person.
2006-09-05 08:56:40
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answer #7
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answered by Pamela N 4
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if it's any comfort to u, my case is the worst possible: usually people who hear my voice on the phone always ask me why am I crying..... but i guess u could try to control ur voice: maybe it's just another exercise of will.... good luck!
2006-09-05 09:57:36
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answer #8
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answered by catharsis 4
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Usually that is a sign of nervousness and uncertainty. Try doing exercises to build your confidence.
2006-09-05 09:00:45
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answer #9
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answered by cintishoegal 2
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Just be grateful it's only on phone, mine is high pitched all the time!
2006-09-05 08:59:57
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answer #10
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answered by smiley 3
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