I have been happy with 3 and their service. But i took a contract with 02 for a change. Now i met 2 mager problems: customer service is awful and expencieve, and i cannot stop my contract bacause i made couple of phone calls from that new number, even i thought that 7 days peace of mind will be useful. What can I do? I hate o2 from the beginning and would like to be with 3. If i send phone back what i have to expect?
2006-09-04 23:49:31 · 8 answers · asked by Everona97 6 in Consumer Electronics ➔ Cell Phones & Plans
IF YOU BROUGHT THE PHONE FROM AN O2 SHOP OR O2.CO.UK OR O2 DIRECT ON THE PHONE THEN THEY WILL OFFER A 14 DAY MONEY BACK GURANTEE EVEN IF YOU HAVE USED TO MAKE CALLS. LET ME KNOW WHERE YOU BROUGHT THE PHONE FROM AND I COULD ADVISEYOU FURTHER
2006-09-05 05:10:40 · answer #1 · answered by siddy 2 · 0⤊ 0⤋
2
2016-08-14 20:07:55 · answer #2 · answered by ? 3 · 0⤊ 0⤋
i am the oposite to you absolutely hate 3 and have had major probs with them and am happy with o2 although i ahve had reasons in the past to be dispointed with the customer service people but for every bad one thier is some great and really helpful ones not so at 3 also you have a 14day cooling off period to get out your contract so be quick and o2 will honour this good luck with 3 you will certainly need it and be out of pocket with thier hidden charges and when you think 3 network actually are part of o2 as they borrow lots of thier services from o2 thats a fact
2006-09-05 05:32:35 · answer #3 · answered by linali 3 · 0⤊ 0⤋
Put your foot down your not happy with O2 and there service and your not happy paying for service that you dont get why should you, send it back and just pay for that month contract and the calls you made good luck
2006-09-04 23:59:05 · answer #4 · answered by BUDDXX 2 · 0⤊ 0⤋
I hope someone can help you but I find o2 works brilliantly for me and wouldnt go with anyone else.I tried Orange and 3 but couldnt get a signal out in the sticks,and also found customer care hopeless with 3.
2006-09-04 23:57:58 · answer #5 · answered by Julie 5 · 0⤊ 0⤋
You go into the 3 retailer and ask them if that you would be able to swap over to there community however hold your quantity the same, they will have to be capable to do it, i did this once I changed type Orange to o2 they usually let me maintain the equal quantity Hope this helped Xxx
2016-08-09 13:38:10 · answer #6 · answered by ? 4 · 0⤊ 0⤋
I feel so sorry for you, I wouldn't touch O2 again with a barge pole. I am waiting for them to take me to court now, I have several statements from them, all saying I owe them different amounts so until they work out what I owe them, I am paying them nothing.
2006-09-04 23:58:42 · answer #7 · answered by paradisefound1980 3 · 0⤊ 0⤋
I think you only have to pay for the calls you make, it's somewhere in the terms and conditions.
2006-09-04 23:55:23 · answer #8 · answered by Anonymous · 0⤊ 0⤋