I just got a new computer and it was workin fine until it went to a blue screen saying physical memory dump?

Question

Im not sure what to do because my other old compter had the same problem and i had to get it erased but i need to kno if that is necessary because on my new computer i havent saved the things already on it and have a lot of stuff that will be lost someone help plzzzz

Answer 1

Reformat your monitor and quit overclocking your mouse. What's the deal with people these days overclocking everything...I mean someone is going to get hurt if this is allowed to keep happening.

Answer 2

If you remove the CMOS battery as suggested earlier, your computer definitely won't boot as it won't know what hardware is present. You'll have to enter the BIOS (usually by pressing Del, F1, F12 - look for the message when you switch on your computer). You will then have to enter different sections within your BIOS to set the date and time, tell the computer whether you have a floppy drive installed, what type of hard drive ... unless the option exists for it to autodetect, the Boot sequence you wish it to perform (which order you want the computer try reading CD-ROM, hard drive, floppy drive, Zip drive). Then, once you've saved these BIOS settings, you'll be able to reboot. To be honest, though, I doubt that this is where the problem arises. Some of the previous answers have indicated the lines that I was thinking along ... incompatible drivers, updating Windows.

A memory dump will actually save the files on the hard drive that has crashed. If you've only got the one hard drive in your computer that will be C:, with other partitions being D:, E: (dependant on how many partitions been made). The letter after hard drive partitions is usually handed over to the CD-DVD ROM drive. The saved file will be called something like 00001.chk, which is really no good for the average user as most people wouldn't know what to do with it anyway.

I went through a similar period with the BSOD (Blue Screen of Death) until I found that I had a conflict of drivers between my flatbed scanner and my webcam. Since upgrading the drivers to my scanner, and updating Windows, I haven't seen a blue screen ... touch wood.

You should be able to use your computer with few problems, but I would urge you to back up what you can now ... just in case.

Answer 3

Could be a power line issue since your other computer was having the same problem. Is the physical memory dump re-creatable? For example, every time you scan or print, will it bluescreen? If so, disconnect that device and use the computer as usual to see if the problem comes back.

Try to run your computer at another location in the home to see if it is the power outlet. Also, try to unplug everything that goes into the power outlet besides your computer and monitor to isolate any power surge issues coming from other equipment.

I seen this problem before with an all in one printer which had 12 devices connected to the wall outlet via surge protectors.

Answer 4

The dump of physical memory is not the crash, it is the report for the crash, it tell what went wrong. The first five lines are the most important, if it a one time event don't be to concerned. However it is occurring often take notes of the fault the first five lines and take it to your tech support. If you read the first five lines an they are the same see if it's to the same device of software that is causing the crash, if its the software try reinstalling if its the hardware the hardware concerned may need replacing or drivers reinstalled.

Answer 5

you'll need to provide more details - i.e. is it a laptop or a desktop and what OS (blue screen implies windows) - if it's a desktop & windows machine I would unplug it - give it a couple minutes and then remove the memory & cmos battery for over 15 minutes (this will make a complete cold restart) - then when it restarts see if it boots - if not try to get a win98 bootdisk from bootdisk.com (only if you have a floppy disk drive) - and boot form the floppy to pc/ms-dos - change from a: to c: by cd c:\ and then try chksdsk /f (you may need to run under a: prompt as a:> c:chkdsk /f) - note the chkdsk is a last ditch effort and if you are able to boot to our OS on c: back up everything prior to running.

Answer 6

You need to run CHKDSK /P

Boot the PC from your XP CD
When the menu eventually appears, choose Option 2 - recovery consol
When you are finally at a DOS Prompt (Usually C:\Windows\System32) type CHKDSK /P and press enter
After about 30 minutes, the process will complete. Type EXIT to reboot the PC

Invariably, the problem will be resolved as you have just checked your Windows files and sorted it out. Without data loss.

Answer 7

Ohhh- I got this problem also then i consalt a Computer Enginear.

He told me that your system caching memory was corrupted. You will need to format the window and then reinstall the window. It will solve the problem. OK

For more help e-mail me at [e-mail]

Please select my answer as best answer.

Answer 8

Backup any data from the hard disk. And do a format and reinstall. It will remove the problem if your computer hardware has no problem in it.

Answer 9

look like ur add on hardware driver is out of date

so restart ur pc n update ur add on driver .

start > control panel > system > hardware > ( find u add on driver ) update .

or just go directly to the manu factor websive n download the latest driver.

hope that help.

oh! if it didnt help try take the any add on device n restart ur computer.

Answer 10

how much memory do you have on your pc? maybe upgrade the memory [buy more]

also go to start - run - type in msconfig and press enter - startup tab [the last one] and untick any applications that you rarely use. [applications start up when you turn your pc on for speedy access. But you can still use them by clicking on their icons anyway]