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and she simply accused me of putting them there!! I have 3 witnesses but she simply stated" who will believe you guys come on get real""!! she was a racist but what should i do???

2006-09-01 07:36:46 · 17 answers · asked by Anonymous in Dining Out Fast Food

17 answers

i believe you, me and my husband went to Denny's before and a small baby cockroach fell off the waitress order book and ran across our table towards our coffee cups, needless to say we lost our appetite and never went back

2006-09-02 14:59:41 · answer #1 · answered by feline 3 · 1 0

Did you get the managers name? If you have not, then go back and get it. Ask either the manager or someone else for the whole name, and specific postition. Then call this number and complain. Ask for a manager or someone in charge of customer complaints.If this happened and you are completly honest about it, then you should get a response. What did you do with the food, what was it? What day and time?They will ask you questions, and you should know the answers if you expect to get any help. Also knowing the name and bringing it up will force the manager to at least say it was reported. It wont matter that you had some witnesses, cause of course they would bias in any situation. Just say you were there with some friends and when you confronted the manager, she accused you.( which should never happen) 1-800-733-6697.
Good luck!

2006-09-01 14:52:07 · answer #2 · answered by krissy k 1 · 1 0

Things tend to get wrong once in a while..whether its Dennys or any other high profile restaurant. In such cases, you need to talk to the manager on duty and if you do not get an appropriate response, you can always report to the concerned authorities about the maintainance of the premises and the quality of the food. If you get a racist comment, you can also file a report and also if it true that you really have 3 witnesses, you are on a better footing. I wouldn't judge your situation based on what you say alone... and you dint mention if you went higher up about this incident...!! but since you asked, my suggestion is 'Report it to the concerned Food regulation authorities in written form'

2006-09-01 16:52:32 · answer #3 · answered by casanova_indica 5 · 0 0

Go over her head. Go to the store's assistant or general manager. If she was the general manager, find out her boss's phone number and tell him what happened. Don't mention that you think she was being racist, that won't help or hurt your case.

2006-09-02 20:09:45 · answer #4 · answered by prettycute4u62040 4 · 0 0

Depends on if you kept the nails. If so, contact their corporate offices and file a complaint. Also, make sure you have the manager's name handy. Also, if anyone in our party took a pic with their phone, send it. Good luck!

2006-09-01 14:43:02 · answer #5 · answered by duckiejunkie 2 · 0 0

Yeah,right,I find this very hard to believe that Dennys restaurant would serve nails in your food.

2006-09-01 14:51:00 · answer #6 · answered by Anonymous · 0 1

Write to the head office and state your case

2006-09-01 14:49:10 · answer #7 · answered by frankmilano610 6 · 0 0

hopefully you saved the food or nail and I would take it to the food administration and get lawyer who knows what there doing because Denny's is a big franchise.

2006-09-01 14:44:53 · answer #8 · answered by dark rockchick 4 · 0 0

Go to the authorities or the nearest food health agency

2006-09-01 14:44:01 · answer #9 · answered by lepat_staar 2 · 0 0

Now why does that make her racist? Let me guess you are black and she is white - you had an 'encounter' so right away she is a racist.

2006-09-01 14:43:47 · answer #10 · answered by Anonymous · 3 1

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