windows xp?

Question

please can someone help me ... i have somehow managed to mix up my settings on my comp now i cant access the internet im on a dell computer running xp windows i have a lan network with a bt voyager 205 modem, my 2 sons computers are still connected we all run off same router..... but mine wont connect.... how do i fix this its a desperate plea its been off for days please can anybody help me

yes i have tried that, didnt work , its as though my router isnt installed. but it is , im so frustrated

Answer 1

Your network architecture is something like this:

BT Voyager Modem<-->Router<-->One or more PCs

Yes? And you've physically inspected the connections between your PC and the router?

What was the last program or item of hardware installed, or action you performed, on your computer before these problems arose?

Try this...

First open a DOS prompt. To do this click the Start Menu, All Programs, Accessories, Command Prompt. Then type the following line and press enter:

ipconfig /all

The program will list at least one ethernet adaptor and its name, such as:

"Ethernet adaptor standard network connection:"

Remember the adaptor's name (yours will likely differ). There'll be a lot more information presented beneath the name of a network adaptor, but what we're most interested in is the line that reads something along the lines of:

"DHCP server... x.x.x.x"

(Where each 'x' is replaced with a two or three digit number.)

If the 'x' numbers are all zero, or there is some other issue, then
enter the following line and press enter:

ipconfig /renew

If that doesn't make a difference to your connectivity, keep reading...


Right-click over Network on the Start Menu, or Network Connections in the Control Panel.

Among many other items in the resulting list, do you see one or more entries under the "LAN or high-speed internet" group? Ignore anything that is desribed as Bluetooth, Firewire or IEEE 1394. The connection we're interested in is the one associated with the LAN, which is the name of the ethernet adaptor we found earlier.

Right-click over this connection and select Properties. On the General Tab, under the section "This connection uses the following items:", scroll (if you must) down to the item labeled "Internet Protocol (TCP/IP)". Select it and hit the Properties button.

Now a new window will appear. Under the General Tab ensure that the "Obtain an IP address automatically" option is select. Also verify that "Obtain DNS server address automatically" is selected.

Your router will automatically supply configuration information (via the Dynamic Host Configuration Protocol - DHCP) to any Windows machine asking for it. Click Okay on both of the windows that we've opened then try browse the web.

If this doesn't work, go back to the list of LAN or high-speed internet connects and right-click over the one pertaining to your LAN, then select Repair.

If this doesn't work, e-mail me or browse the links below.

Answer 2

ok i used to have a bt voyager 205 and it only has 1 x usb and 1 x ethernet,so there are only 2 active connections avalible,so either you are sharing a connection with one of your sons p.c,s via a network setup ,or i have misread and you meant that your sons computer(singular)is connnected to the router
in the situation you have at the moment,what i would do is uninstall all the bt broadband software and reimstall it all over again,making sure you pick the correct connector when prompted in setup(usb or ethernet)
i would use the usb connection with the computer closest to the router and the ethernet with the one furthest away
if your usb device fails to work go to add hardware wizard and look for voyager 205 and then click update driver,this will reconfigure the usb device to xp,but beware when unplugging usb devices from the p.c using remove device icon in taskbar as it is easy to disable the voyager this way,but if this does happen just re-boot and go through the above process again
as a ex-voyager owner,i have upgraded to the bt home hub(8 x ethernet,2 x usb ,1 x phone,1 x wireless)and this costs £5 less than when i was using the voyager,sp get it touch with bt sales(dial 150) and see if it would be cheaper for you
so you need to uninstall voyager software/ reinstall software?remember to install on both computers and remember to pick a different connection for each p.c(important)/ if usb fails go to add hardware and update voyager driver
any probs let me know
good luck

Answer 3

i would love to answer this, i am currently studying a level ict, i will be learning about this in the njext week.

two things really find the computer administrator and have him reconnect you, for instance the computer with the router connected is the administrator so go on the settings and search about it will say add new computer to network.

second is in the sytstem tray there should be an icon, which you double click on, once open go on profiles and create another one, this will reconnect to the network and will have a stronger rate of success.

if not in system tray go on control panel and then on internet connections, search there. hope this helps.

Answer 4

i would love to answer this, i am currently studying a level ict, i will be learning about this in the njext week.

two things really find the computer administrator and have him reconnect you, for instance the computer with the router connected is the administrator so go on the settings and search about it will say add new computer to network.

second is in the sytstem tray there should be an icon, which you double click on, once open go on profiles and create another one, this will reconnect to the network and will have a stronger rate of success.

if not in system tray go on control panel and then on internet connections, search there. hope this helps.

Answer 5

make sure the cables are in securely for the pc that is not working. check the back of the pc and the router.
next on the pc not working click start-run-type cmd-hit enter-type ipconfig /release-hit enter-the computer will say your ip address is 0.0.0.0-type ipconfig /renew-hit enter-now it should return with a new ip address-try to get on the internet now
if that doesnt work
right click on my computer-manage-device manager-on the right side of the window you will see a list of items that are on your pc
look for where it says network adapter click that once.underneath where it said network adapter you should now see your network card listed right click that-uninstall-now at the top of that list of items you will see the name of your computer right click on that-scan for hardware changes-the pc will find and reinstall your NIC
then try connecting if that doesnt work do the release renew thing i told you about again
good luck

Answer 6

you might have to phone dell i had to do that with a problem i had but they wer no good sorry but u could take the computer to a dell shop they should be able to fix ur problem but it will cost ya which is a problem. failing that you could go into ur c drive and find it from there im sure u will find the file for it good luck

Answer 7

go into your tools on your toolbar select internet options click on connections then click on setup and you should be able to do it from there if not phne your internet providers assistance line and they will go through it step by step but make sure you are in front of your computer and it switched on when they call there is one other option if it came with instalation c.d re load that and follow the instructions step by step

Answer 8

the best way i know is if restarting your computer don't work is to disconnect your router for about fifteen minutes more then reconnect,it usually works for me, i do have xp

Answer 9

hi there first thing you need to do is to reset your router and then on the wireless icon on your desktop of your machine click on repair this will work

Answer 10

i think you will need to go into your internet connections and check the one for your pc. check and see if it is set to " always dial my default connection " it may be that it is at " never dial a connection "