English Deutsch Français Italiano Español Português 繁體中文 Bahasa Indonesia Tiếng Việt ภาษาไทย
All categories

If you were tell one of the worst customer related experiences you ever had.

2006-08-31 22:26:48 · 4 answers · asked by *Due 8/28/09* Baby Boy!#1 2 in Business & Finance Careers & Employment

4 answers

no

2006-08-31 22:28:46 · answer #1 · answered by Anonymous · 0 1

The worst was probably the 8th day of a 9 day straight work week. Wal-Mart has crazy scheduling for part-timers at least this Wal-Mart does. I was working second until midnight and then coming in the next morning at 7, or something like that for 9 days straight. I was exhausted, and then this lady comes in she has her baby in her buggy. Not the upper section, but where you put the groceries. I'm not really cognitave, so I figure she got the groceries in the buggy with the baby like that I can put them back. I try to put a water melon behind the carrier, and it won't fit. She's just watching me, I put it beside the carrier and the baby starts to cry. She picks up the watermelon, gives me a look of horror and then takes the baby carriage out of the buggy. I finish ringing her up and put her groceries in the buggy the way they should have been. She pays for it and walks off as if the devil himself were on her heels. She then calls my manager to say I had put the watermelon on top of her babies head. I had no idea if I did or didn't, she never said a word and I couldn't see the kid. My manager asks me questions like where was the baby, did she ask for a manager, did she say anything to you, and then has me point out what kind of carriage it was. It was one that could be detached from a stroller, because it lay flat, not like a normal carrier at all.
He asks me what I should have done, and I tell him I should have asked her to move the kid. He asked me what I also could have done, finally it dawned on me I could have gotten her another buggy. He says that's right you should have, at this point I was robot woman it took me a long time to think, period. Let alone think for a customer. I still wonder if I hurt the kid, I hope I didn't. I love kids. Kids are blank slates that you can fill with a love of figuring things out or prejudice and ignorance the choice is up to them. As for the lady, I still wonder where was the stroller, why she never said a word, or why she didn't pick the carrier up out of the buggy in the first place, so the kid wouldn't get hurt.

2006-09-01 06:00:56 · answer #2 · answered by jadeaaustin 4 · 1 0

I'v never been in a walmart! And Dam Proud Of IT!

2006-09-01 05:32:41 · answer #3 · answered by Anonymous · 0 0

well i have a subway story not walmart if you want to hear it.. well i guess you dont have a choice cuz i'm going to tell you.. lol .. i was working for subway and this guy comes in and says hey i want you to make me a hoagie so i dont know wtf he's saying so i start making him a sandwich subway style and he gets all mad and he's like NO i said a hoagie and i'm like i dont even know what that is (i'm a west coaster) and he's all trying to explain it to me and i try making it and he keeps getting madder and madder and he starts yelling and throwing his hands in the air and he just runs out. it was pretty odd.

2006-09-01 05:29:48 · answer #4 · answered by fullthrottlemustang 2 · 0 0

fedest.com, questions and answers