When i click on 'open' to open the document a box pops up that says that there is an open dialoge box, and to click on 'ok' and then close the dialoge box and try again. But when i click 'ok' the whole thing disapears and it goes back to the page of my email!! Please help. I need the word documents?!?!?!
2006-08-31 18:05:35 · 5 answers · asked by squirt 1 in Computers & Internet ➔ Other - Computers
I have yahoo email, and i don't think it's a virus, because it's always done this??
2006-08-31 18:13:48 · update #1
can i download a version of word? for free?
2006-08-31 18:22:55 · update #2
Do you have MS Word so you can read the word documents?
Are you sure it isn't a virus?
Is it possible the word documents were some how corrupted and need to be resent?
2006-08-31 18:08:11 · answer #1 · answered by Elim 5 · 0⤊ 0⤋
If you can't open the attachment then you must not have the right software. I know depending on the version of microsoft word you have you can't open some attachments with a different type of word.
2006-08-31 18:14:22 · answer #2 · answered by Ms. Lise 4 · 0⤊ 0⤋
Try clicking 'save' instead of open. If it doesn't work, try forwarding it to another email address (if you have one) and open it there. I know that hotmail gives me problems with attachments but yahoo lets me open them.
Check the attachment (and your computer) for viruses first if it is giving you problems.
2006-08-31 18:09:55 · answer #3 · answered by diskkidd 3 · 0⤊ 0⤋
try to download the attachment to your desktop and then open it.
2006-08-31 18:14:16 · answer #4 · answered by Christine T 1 · 0⤊ 0⤋
which email you using...
if its hotmail....then go get yahoo! or gmail...
or its either the problem with your internet..
2006-08-31 18:12:00 · answer #5 · answered by curious guy 1 · 0⤊ 0⤋