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when i scan my computer (norton) its all clear but i have a pop up thing telling me my computer is infected with all sorts.i click on the pop up and all it is,is trying to get me to buy sum **** softwear.its driving me mad.i think its a programme looping.i want to f_it off but dont know how.please help.i am not very computer literate!!

2006-08-30 23:08:38 · 4 answers · asked by kevin m 2 in Computers & Internet Security

4 answers

Need to know what the "pop up thing" actually is.

Is it part of Norton or does it only appear when you're on the net?

If it is only when on the net, then it is probably just an advertisement - sometimes they make these "ads" look like a real warning but all they are doing is getting you to go to their website to try and get you to purchase whatever it is they are selling.

Instead of just clicking on it, next time try just closing that window. Don't click in the middle of the window or the "ok" button if it has one. Just shut it down by clicking the "X" at the top right hand side just like you would shut any other window down.

2006-08-30 23:14:15 · answer #1 · answered by Anonymous · 0 0

Sounds like your machine might be infected with Spyware and/or Adware. You need two programs (maybe three). The two I recommend are SpyBot Search & Destroy and AdAware.

The can both be found on this page (and they are free) http://www.vermontpcsolutions.com/tools_...

Download, install and update both programs.

Restart your computer and tap the F8 key on your keyboard as the computer begins to start - this will give you the option of starting in Safe Mode - see more about running a computer in Safe Mode here - http://www.vermontpcsolutions.com/how_to...

Run full system scans with both programs, they should be able to find the problems and remove them.

Restart the computer in "normal mode" and see what happens.

The third program which I find helpful is HiJackThis (for advanced user, the is a powerful tool!) and Windows Defender - which can be found here - http://www.vermontpcsolutions.com/tools_...

. I have used all of these programs on many computers. I have had a 100% success rate on removing spyware/adware and viruses.

I have also found that using MSCONFIG can be very helpful in removing spyware and adware - see more about MSCONFIG here - http://www.vermontpcsolutions.com/how_to...

Here is a full article on how to remove spyware - check it out - http://www.vermontpcsolutions.com/how_to_remove_spyware.html
Good Luck!

2006-08-31 06:29:42 · answer #2 · answered by VPC 3 · 1 0

yeah i get the same thin, just dont mind it, thats wat i do

2006-08-31 06:14:02 · answer #3 · answered by blonde d 2 · 0 0

RRRRRRRRRRaAAAAAAAAAAA!!!!!!!!...

2006-09-01 17:44:20 · answer #4 · answered by Anonymous · 0 0

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