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I checked out books from the library and had them in the car to be returned, all bagged together, I count each one and went through my check list of all the books I had checked out. But my mother returned the books for me, and now they are saying that I did not return 2 books, which I know for a fact where with the other books, all bagged together, There is no where eles for them to be, I am sure of it, and the library is charging me daily, How do I disputed their charges, and prove that I dont own them any money for books I know where turned in. and How do I find out how many copies of the books they had a the library. Any advice would help thanks

2006-08-30 07:17:14 · 11 answers · asked by Anonymous in Arts & Humanities Books & Authors

11 answers

I've had that happen to me twice. I went to the library and said I returned them, they 'researched' it and found the book--they know how many they are suppose to have. But it is their word against yours. Now when I return a book I have them check it back in while I am standing right there. I don't know why that guy told you to go to the library and get a book to learn how to spell, you didn't misspell anything in your question, you have some typos but there is a difference between a typing mistake and a misspelled word, maybe he needs to get a book to learn the difference!

2006-08-30 13:15:30 · answer #1 · answered by lidstromnumber1fan 5 · 0 0

I've had this happen to me more times than I'd like to admit. Not to any fault of my own. Two different libraries. Some are nicer than others. Some libraries are very stubborn and opinionated that they are always right and you're just a mean, cranky patron who likes to cause trouble. Other libraries have nicer staff.

Now if the library only has one copy of a book, you can look on the shelf to see if it is there. Now even though librarians don't like to admit that they would make a mistake such as shelving a book without checking it back in...it happens probably more frequently than they'd ever admit. I've found several "missing" books that I'd been charged for sitting right there on the shelf in plain sight. If the library has more than one copy of the book, then you'd have trouble proving the copy on the shelf was the copy you'd had in your possession.

About half the time I end up having the fines dismissed, however I've had to pay fines for books I know that I'd returned and on time too. It is something that literally makes you sick at your stomach to be throwing your money away like that. However, if you owe a certain amount of money you can't check out books. If this keeps happening you might want to consider how much business you want to give the library to begin with.

Also a small percentage of the time, it turns out I am in the wrong. I'll find the book pushed under the bed or in a far corner of the car trunk. So do doublecheck your house and car before you get too argumentative.

Try talking it through with the library. Hopefully the person you talk to will give you the benefit of the doubt and treat you with respect. As opposed to treating you condescendingly.

As far as checking how many copies they have...the library catalog (often online) will tell you that.

Word of advice. Seriously. IF you do end up paying a fine or paying for the book. Be sure. Very sure that you get a receipt for it. I've had libraries charge me multiple times for the same books. Since I'd lost the tiny slip of paper that they printed...because who would think that you'd have to prove it at a later date that you'd already paid your fine...then I had to repay it again.

2006-08-30 15:57:57 · answer #2 · answered by laney_po 6 · 0 0

I was told that the library can be wrong, and that if a patron is adamant that they returned the books, that they should be given the benefit of the doubt. However, unless you can prove that the books were returned - and perhaps, for some unknown reason the books were shelved again without first being checked in - the library will continue to charge you. If you know which books you supposedly have, why don't you go into the library and see if you can find them on their shelfs (and prove them wrong!). If your library also has a catalogue either in the building or online, you should be able to search for the titles of the books which should let you know how many copies they have (and the status of them).

2006-08-30 12:12:55 · answer #3 · answered by Rachel O 7 · 0 0

Sometimes a book will slip past the librarian when she is checking them in and is put back on the shelves. Look up the book in the library's catalog, it should tell you where the book is any depending on the library system how many copies of it they have. If that doesn't work and you know you returned the book you can file a claimed return on the book and that should stop the late fees. Talk to the librarians whatever you do, they can normally help.

2006-08-30 07:54:58 · answer #4 · answered by girlshadow212 4 · 1 0

certain you'll favor to bypass lower back and reread books and once you do, the library will be excellent there waiting so that you'll be able to inspect the e book you want to reread. not something incorrect with going to the library. we favor to keep them in organisation after all. you're an excellent reader in case you study plenty. you're using the library how that's meant for use. To study books. and that is large. do not enable someone inform you you're incorrect. in case you do not have the money to purchase books, then the library is the ideal position for you. And that's not something like renting senseless videos(and in no way all videos are senseless). keep examining and keep going to the library. understanding a thanks to apply a library is a skill each body needs.

2016-11-23 14:41:24 · answer #5 · answered by Anonymous · 0 0

Yes they can be wrong...go to the library and talk to them....these books should have a electronic code which should make locating it easy...if not, I would check to see if it is on the shelf or if someone else checked it out...good luck

2006-08-30 08:24:47 · answer #6 · answered by Annie R 5 · 0 0

they should be aware of how many copies they have. Do the best you can to prove otherwise, but you might have to end up paying.

My friend had this happen to him, he was very pissed off about it, so he went back to the library and stole a book he liked to get even. But you have to be careful doing that because library books have detectors in them.

2006-08-30 07:23:59 · answer #7 · answered by s_e_e 4 · 0 2

libraries do that often, one time i returned a book, the sound and the fury by william faulnker and i only returned it one day late and they still kept on piling on the fines until it got to 35 dollars then i got a collection agency notice, luckily the birary cleared it up when i went to them, so they so make mistakes! i heard its an attempt to raise more money, especially when funding for libraries are going to be cut.

2006-08-30 07:27:59 · answer #8 · answered by Anonymous · 0 1

That happens at our school library all the time. Don't worry, just explain your situation to the librarian and have her try to find the book(s). If they don't turn up ask your mother about them she may have forgotten.

2006-08-30 07:27:22 · answer #9 · answered by less than three 5 · 1 0

This sounds a bit unusual, but I am afraid there is not much you can do. Tel them what allegedly happened, pay what you owe, and MOVE ON!

2006-08-30 07:21:12 · answer #10 · answered by Anonymous · 0 0

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