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i have a old version of norton anti-virus (2004). i have tried several times to uninstall it from xp control panel. the message that i keep getting is that another symantec program that requirs norton is still running on my pc. so i try to uninstall those programs but they won't unistall either. so than i tried to download and install another anti-virus program; because that sometimes will uninstall old or currently install anti-virus programs. but that was a futile effort too.

2006-08-30 05:13:38 · 7 answers · asked by msnglnk 2 in Computers & Internet Security

7 answers

Here's a link to uninstall Symantec programs:

http://service1.symantec.com/SUPPORT/sunset-c2001kb.nsf/c324fe3017d52ed385256ee60053af34/611f559f37cb33b285256edf004cea4f?OpenDocument&src=bar_sch_nam

2006-08-30 05:29:12 · answer #1 · answered by Angry C 7 · 0 0

ok that is a good question:
u ned to go to the registery and delete al of the old files of symantec programs there,if u can do it by urself that is hard but u can do that by making sure u uninstalled the main norton from ur machine,then use this programe in fixing the registery erors:
http://www.grisoft.com
hioe that helps u u just ned to lok carefully in the erors it finds and if u know that these programs u don't ned anymore let it fix the erors and u'll no more have the norton remains on ur machine or anything hope that helps:).

2006-08-30 12:27:35 · answer #2 · answered by joe m 3 · 0 0

there is a program you can download from norton that will uninstall norton programs. I had a similar problem. I shall look into it further as It was a while ago but suggest you try their website. Update You should find the answer here with the uninstall tool
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039?Open&docid=2005092709200113&nsf=sharedtech.nsf&view=docid

2006-08-30 12:22:39 · answer #3 · answered by ByeBuyamericanPi 4 · 0 0

Reboot the computer in safe mode then try to uninstall the program again.

2006-08-30 12:18:06 · answer #4 · answered by Thor 5 · 1 0

go into my computer, click on the hard drive icon, there will be a number of folders. choose the symantec you want to delete, right click, choose delete. if yo don't know which is which, right click on the folder, chooose properties, and it will tell you which version it is.

the program may be inside the program folder.

2006-08-30 12:17:31 · answer #5 · answered by Huguenot 5 · 1 0

The same thing is happening to me and i cant get rid of it. I'll read some of the comments and see if they can help.

2006-08-30 12:19:57 · answer #6 · answered by Frograid 2 · 0 0

If it was uninstallable, you wouldn't be able to install it, not uninstall it...

2006-08-30 12:25:08 · answer #7 · answered by Michael J 2 · 0 1

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