These are firestone tires, and from what I remember, they have had a lot of tires split, or come apart in some way. Another tire on the vehicle looks like it is going to split and/or come apart soon also. These tires were/are on the front of the vehicle. What is the reason for purchasing road hazard/ tire protection repair/replacement, if it's still gonna cost the consumer just about the same he/she originally paid if the tire needs replacing? Seems to me these retailers are getting over big on us consumers. I did e-mail Firestone concerning my problem, it will be interesting to see the outcome of this. Tires were purchased on 02/05, this is 08/06 and the vehicle has been driven 17,223 miles since the tires were put on the vehicle. Seems the Firestone associates don't and/or won't acknowledge the tire is/was/are faulty. The associate I dealt with originally said it was the car' fault, then he said the tire was overinflated, then he said it was because they hadn't been rotated.
2006-08-29 12:45:20 · 3 answers · asked by interested 2 in Cars & Transportation ➔ Other - Cars & Transportation
they may have a pro-rated replacement policy, this isnt uncommen but they can blame underinflation and not rotating them but if they want your business they should take care of you. definatly share the outcome with us
2006-08-29 12:53:41 · answer #1 · answered by Christian 7 · 0⤊ 1⤋
As long as you have your reciept, and proof of the insureance you bought, or accompanied with the tire purchase, you should be able to get a free replacement.
2006-08-29 12:48:54 · answer #2 · answered by Silverstang 7 · 0⤊ 0⤋
I agree they should be replaced at no cost to you. Please keep us posted on the outcome of this.
2006-08-29 12:51:29 · answer #3 · answered by Anonymous · 0⤊ 0⤋