I can't seem to find it. AOL downloaded a firewall that I can't find to uninstall, and yahoo internet security (norton) is downloaded as a free trial, but I can't seem to locate it to delete that either.
PLEASE HELP!
I am trying to install System Mechanic Pro but it will not allow me to install until I remove the other antivirus/fire wall programs first.
2006-08-29 10:55:11 · 5 answers · asked by Anonymous in Computers & Internet ➔ Security
Please click "start", and go to "programs". look at all your programs and see if you can find the AOL firewall.
There are alot of program that for some unknown reason don't go into the "ADD/Remove", they have a uninstall listed under the name of the program.
As for Nortons I am very concerned for you. Nortons is a very difficult problem to uninstall. The program is known leave sometimes as much as 300 fragments of Nortons in your system. Likes to attach itself like glue to all of your programs.
If you are lucky to get out both programs. Please reboot your computer. And then go to "start", "run" and type in, c://program files. click on browse and when it opens click on program files. When it opens look for AOL firewall if it is not delete, please delete as you have already done a reboot so it should delete without saying "unable to delete as being used by another program". Same for Nortons or you may see the word "Symantec". That is Nortons.
If you have been able to remove Nortons I know for sure there is going to be fragments left behind. Not good as it will cause conflict and slow down your system.
Go to www.rosecitysoftware.com and download their "Registry First Aid". You can use it during the test period. Run check the registry for errors. Remove all the check marks next to the green box and the yellow box. If you are not an expert in computers leave the check marks next to the red box. They will not harm your pc.
I am a clinical psychiatrist an I have a legal obligation and moral obligation to keep my pc 100% clean of any virus/spyware.
For nine years I have been clean. I use www.filseclab.com -- Twister Anti-Trojan Virus. This program is from Beijing, China and the government of China uses it. I have never had one virus in the nine years that I have used this state of the art technology.
Plus what is great you only pay a small one time fee for life. You get frequent large signature updates, excellent support an a real time scanner. Scans on startup and runs in the background. Uses very little resource CPU power.
I have tested every antivirus program known. And this is the only one that works 100%. If you open a webpage that has spyware on it or a trojan embedded it will clean on the spot. If you download files, music, games, movies, etc. etc. and there is a hidden embedded trojan or spyware, this software will stop the download and clean on the spot. Even a compressed zip file will be cleaned if it had hidden trojans in it.
Hope your problem gets resoloved.
If you should require further help you can email me at:
montagejames@hotmail.com
2006-08-29 15:23:17 · answer #1 · answered by MINDDOCTOR 7 · 0⤊ 0⤋
Do a file search go to start>search files and folders and type it in and delete from there. Also try to delete the registry key, but not if you are unsure because you can do damage if you dele6te the wrong thing! Start>run>type regedit>open Hkey local machine and look under program files. Good luck!
2006-08-29 11:56:17 · answer #2 · answered by lainey lain 5 · 0⤊ 0⤋
check the programfiles folder to find out the folder where the installed app is. If you are having difficulties in that i recommend a program called process explorer which is free (try the site systeminternals.com) In the process explorer you should be able to see the folder path to the program which you can then delete.
2006-08-29 10:59:37 · answer #3 · answered by chharsha 3 · 0⤊ 0⤋
it truly is probable no longer certainly put in into your pc. some courses basically have a folder finished of documents that it desires to run, and it does not might desire to be put in; basically acquire the kit and run this methodology! So i think of this may well be the case. in case you won't be in a position to locate the uninstaller, then you definately can probable basically delete the folder.
2016-11-06 01:26:36 · answer #4 · answered by rangnow 4 · 0⤊ 0⤋
Press start, go to control panel, pick add or remove programs, it should be listed there. Click on it and delete it. If this is what you have tried. I'm not sure how else to help. Good luck!
2006-08-29 11:02:55 · answer #5 · answered by flower 6 · 0⤊ 1⤋