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Fantastic Holiday!!, A TripAdvisor Member, liverpool, August 20, 2006
Stayed for one week at the beginning of July in a standard room. Staff were fantastic we both felt like a King and Queen for the week.
DO NOT let the building work put you off. It never affected our holiday one bit, the pool and beach area is so tranquil and relaxed.
The Prices of drinks are expensive ( about £3.50 per drink. water or beer) but this is the same throughout Dubai. Be prepared to get taxis everywhere from the hotel, they are pretty cheap so this is not a problem.
Overall we had a fantastic time and will be returning again soon.
great city great hotel, A TripAdvisor Member, Cumbria UK, June 4, 2006
After arriving at 1.30am we were met by friendly staff who could not have been more welcoming at that time of morning.After a swift hassle free check in we were in our room in about 10 mins we freshened up & went down to look around we were met by the bar manager who asked if we wanted a drink as they had checked for late arrivals & kept the bar opened. We then had a chat with some of the staff who are very friendly & allways made you welcome . We then went to our room which we can only describe as luxury after a good nights sleep we came down to a help yourself buffet breakfast that had everything you could want. Again the staff were very friendly so take the time to talk as a lot of them are wanting to improve their English.we tried the restaurants in the hotel & the food is excellent & if you are game try the arabic feast we were a bit wary at first but thought we would have a go it was very good . the gardens & pool area are imaculate there is plenty of shaded areas if it gets too hot & be warned the sand on the beach is very hot so wear shoes . The beach is very clean even the life guards tidy up & pick up any seaweed that may wash in. The building work that is going on does not affect you in any way you can not hear it even through night. We were there in september last year & liked it so much we are going back in two weeks time. Dubai is a great place the shopping the weather the people & the sights. Take a ride on the abras up the creek it is amazing the souks are great for everything bartering is fun but no one hassles you if you want it barter if not just say no & thats it. ( Thank you Sheraton for a great stay )
Excellent service, A TripAdvisor Member, Surrey, May 23, 2006
I have just returned from a 4 night stay at the Sheraton Jumeirah Beach and I would definitely recommend this hotel. The staff are extremely polite and friendly and offer a fantastic service. The hotel itself is immaculate, the rooms are very nice and spacious. The grounds are beautiful. The pool area is also spacious and there are plenty of beds to go round.
It's true that there is a lot of building work going on in Dubai and there is a major new development overlooking the hotel however I didn't find this a problem at all. There was a slight noise in the day time but it was not intrusive at all. Most hotels are in the same boat, the Hilton and Oasis Beach were also over shadowed.
As this hotel is at the end of the main Jumeirah Beach you do need to get taxi's everywhere but again I didn't find this a problem as the taxi's are very cheap and you will never have to wait more than 5 minutes to get one.
If you are considering going to Dubai then I would recommend that you go no later than the end of May as it is extremely hot, all the hotels, restaurants, taxi's etc are air conditioned but it can become unbearable around the pool/on the beach which is why I spent most of my time in the pool!!!
I would definitely stay at this hotel again.
simply a great hotel, A TripAdvisor Member, Copenhagen, Denmark, March 11, 2006
We simply loved this hotel, yes there are lots of constructions going on around the hotel (choose a seaview room, if you are a light sleeper), but who cares when the beach is stunning, the pool and garden are beautiful, and the rooms are magnificent, large and with large TV, comfortable king size bed, lots of different kind of pillows, nice sitting area, fresh complimentary fruit basket, bathrobes, slippers, lots of bath amenities, etc etc
The staffs are very efficient and skilled. You will never have to wait for anything, and everything in this hotel is flawless – a true 5 star experience.
We never regretted choosing this hotel, but just keep in mind, that if you are taking a cap into town, don’t do it between 5 and 7 at night, it will take you 2 hours compared to 30 minutes at other times.
Perfect, A TripAdvisor Member, Lancashire, March 7, 2006
We stayed for 6 nights in November 2004 and had a truly brilliant time. We didnt know that we were going to be picked up but when we arrived at the airport there was a driver waiting for us in a real luxury car with tv screens in the headrests. The hotel was really gorgeous and was spotlessly clean and truly luxurious. The food is fantastic and the staff really cant do enough to help you. The beach is perfect too.. the sea is clear blue and warm enough to walk straight into.
The grounds and the pool are really beautiful and you can get a really nice snack and drink at the pool bar.
The building work going on nearby didnt bother us at and we barely noticed it.
The hotel was a half hour to an hour journey (depending on the traffic)into the city and in a way that was a good thing as it was like having 2 holidays in 1!! As you got the relaxing beach holiday away from the city and then you could also go into the city for a bit of culture and touristing!! We also went on a desert 4x4 safari which was brilliant and I would really reccomend.
Great hotel, great staff, jasongregory@hotmail.co.uk, rochester,kent,united kingdom, December 31, 2005
after a 10 day stay over xmas at the hotel ive only got great things to say about the staff, service and all round friendliness of the sheraton.
dont be put off by the construction works as dubai is the biggest construction site on the planet. from the moment we arrived everything was handled with 5star efficency and with a smile, all the restaurants are great especially peacocks the chinese. the guys who work the beach and the pool bars cannot do enough for you and go that extra yard to make your stay that little bit more special. the hotel is at the end of the strip and can be a bit of a drag getting into town but if you choose your timings right its only 15/20mins {avoid rush hour}
everyone of the staff are as helpful as possible all the time including the concierge who will give you good tips on getting to wherever you need to be at any time.
i would have no hesitation in returning or reccommending this hotel.
Something Special, A TripAdvisor Member, Scotland, December 2, 2005
I have returned from 7 days at this hotel and can honestly say that words fail to describe the attention given to the visitors by all members of the staff. Their general appearance, and genuine willingness to make your stay as hassle free as posible, is really beyond beleif.
The food is exceptional,the cleanlinless is beyond expectations, and this must be a credit to the Sheraton Hotel Group
A really first class hotel.
Great Hotel, Friendy Staff,, A TripAdvisor Member, Stirling, Scotland, October 14, 2005
Just returned from a 5 day break in this hotel. Before going i checked other reviews and was a little concerned by the building work going on. On arrival, it looked just as i expected. However once inside the hotel the building work had no impact whatsoever. We had a land facing room (no balcony) and faced away from the building work, not the prettiest of views : power station in distance, but for the time spent in our room, we were happy to save £125 by not upgrading (room 106).
The room was lovely, it looked recently decorated and was spacious enough for the two of us. We had everything we needed, tv, minibar etc.
We found the staff in the hotel couldn't have been more helpful or friendly, and nothing seemed to much bother (waiters bringing drinks to your sunbed on the beach, the life guard fixing your parasol and putting your towel on the sunbed etc), equally they were very attentive during breakfast, which did get busy.
The location of the hotel is at the end of Jumeriah beach, for us we didn't find a problem. Taxis are easy to get and reasonably cheap. It took about 15 - 20 mins max to get to the city centre. If you want to be nearer stay in the city, we wanted a beach holiday with the city nearby.
Whilst lying at the pool it was possible to hear some noise from the building work, but it was minimal. When down at the beach you didn't notice it. We preferred the beach, beautiful white sand and clear warm water.
To summarise, a great hotel, good location for the beach and reasonably priced.
Loved the Sheraton, A TripAdvisor Member, Serbia and Montenegro, Novi Sad, September 24, 2005
I spent ten days in this hotel from 08 th sep. to 17 th sep. with my boyfriend. The hotel is not so new but is very nice. The rooms are beautiful and modern, you have everithing you need (iron, the phone in the bathroom, computer etc.). The hotel has a private beach and very big garden with bads where you can have a rest. The food and drinks in hotel are very expensive. We went every night to some shoping centre where is much more cheaper. I liked the most Ibn Batuta shoping centre. It is near, about five minutes by car and there are a lot of restaurants and butiques.
Fantastic Hotel!, A TripAdvisor Member, UK, August 22, 2005
Please do not worry about the building work!!! Its has no detrimental effect on your holiday whatsoever!! you can see it yes! but SO WHAT!!!
The Hotel is really nice and extremley clean! Service is fantastic!! The gardens are beautiful and a great place to sunbathe! (with your complimentary cool box to keep your drinks cool!!). I must say August is VERY VERY HOT! 50 degrees some days!! We had a great room as we were staying so long they upgraded us! a big glass balcony overlooking the sea!! it was beautiful.
We only ate breakfast in the hotel which was lovely! and filled us til the evening as it was too hot to think of food during the day!!
We went out most evenings to variety of restaurants, bars and clubs! Theres something for everyone. I must recommend ASHA'S Restaurant at WAFI CITY. Its the best meal ive ever had (twice) i a stunning restaurant. Its contemporary Indian Cuisine all silver service and is sooo amazing!! Also a great bar and a club on teh complex! There is a courtesy bus from the hotel at 8pm every evening! but you will need a taxi back which is about £8.00. Its quite a distance!!
We did a city tour which was good, the waterpark which was great! very different to European parks. The most fantastic trip was Dune Bashing in the desert! folowed by an arabian bbq, and a camel ride!!! Its amazing and a must see!! Everything about Dubai is amazing, the cars, the service, the malls, the food!! Never had a bad meal! YES DRINKS ARE EXPENSIVE! But to be there it is so worth it!! We speant a fantastic 2 weeks there and didnt want to come home!!
Cant wait to go again!!
just had a week in the sheraton jemeriah beach resort, A TripAdvisor Member, sheraton jemeriah beach resort in dubai, August 19, 2005
absoluteley lovely the hotel was really nice and the people were very friendly,the palm garden restuarant was very nice but very expensive but we booked last minute so we only got bed and breakfast but the breakfast buffet was very good and having 3 kids they enjoyed it aswell,the lifeguards on the beach were very friendly always there waiting to make ur sunbeds and greeting you with a smile,it is well worth when going to the local deira city centre wearing a long skirt as the locals tend to stare quite a bit the holiday was well worth it we paid for a family of five £2500 and a direct flight with emirates was fantasic value for one week,their is construction going on 24hrs but you could not hear a thing,the taxis out there are good you are treated very well,overall a very good holiday and are booking up for two weeks next year.
One of the Best!, evagelia67@yahoo.com, Huntsville, Texas, August 12, 2005
My husband and I stayed at the Sheraton Jumeirah Beach for 7 nights and it was wonderful. From the beautiful suite with the view of the beach to the "always smiling" staff. The construction is everywhere in Dubai and we were so surprised to hardly notice it while at the pool or beach. The distance to town from the hotel isn't bad, especially if you are from Texas where distance is nothing. The hotel has a shuttle that takes you to town on a daily basis and if you don't want to return with the shuttle, the taxi cabs are plentiful. The food was great, the Spa was amazing, the Hair Salon was super!
A definite repeat hotel for us when we return to Dubai.
Fantastic Hotel -, A TripAdvisor Member, Newport Gwent South Wales UK, August 7, 2005
Stayed here from July 26th 05. The hotel was fantastic, they were polite, friendly and everything was spotlessly clean. The chioce of eating places and the food was great.The rooms were excellent, very clean and large.
The journey to the city in not as bad as some people make out, it did not take an hour! It was only about 30mins at peak time. The hotel shuttle bus needs to be booked in advance to secure a place.
All Dubai is experiencing a huge building programme but it did not interfere with the quality and service of the Sheraton hotel at all. The rooms were not noisy and we had a land view room which looked out onto the buildings but this made no difference to the quality of our holiday as we did not spend all day looking out of our hotel room . The garden, pool area and beach are good.
I would go back to this hotel again.It was great!
Sheraton Jumeriah Beach Supurb, A TripAdvisor Member, Newport Gwent South Wales UK, August 5, 2005
Stayed at the Sheraton Hotel and Towers on Jumeriah Beach Dubai from July 26th 2005.
The Hotel is right in the middle of a huge building programme in the marina area but DO NOT allow this to put you off! The hotel is fantastic. The rooms and facilities are excellent. The staff are so polite and helpful, they go out of their way to do anything for you. The choice of food in the different eating areas is fantastic. You can eat in the buffet area, Chinese Peacock restuarant, the grill room or in the 24hour cafe which is great. The buffet breakfast is fantastic.The Hotel is so clean. The rooms are good, don't worry if you have a room overlooking the building area it does not interfere with you at all. You do not spend all day on your room do you? There is no noise and dust inside the rooms!
There is a complimentary bus shuttle to the city leaving at 9.30 in the morning and leaving the city at 5.30 at night. You must book this bus in advance as it gets full.
The big bus tour does a beach tour which will take you back to the hotel . It leaves the city mall at 5pm.This is a good way to see the beach area and all the other hotels.
Fiasco?? Not from where I was lounging!, A TripAdvisor Member, London, June 14, 2005
We stayed at the hotel for our honeymoon in May and we had the most amazing time. At first, we were put off by the construction work and feared the worst - but we were pleasantly surprised by how little we noticed it once at the hotel.
The staff were friendly, especially the concierges and could not do enough to help us.
The only negative comment I could make was that we arrived at 7.30 in the morning and didn't get into our room until 12.45 (but check in wasn't until 3pm so still pretty good!).
We got an upgraded room and felt like we had the best room in the hotel - spacious, luxurious, huge balcony. Yes, if you looked behind you, you could see construction, but you could see it from anywhere in Dubai! The whole city is under construction so no hotel can get away from it.
I would definately recommend this hotel, albeit quite a way from the centre, but that didn't bother us. I would also recommend a trip to the Hard Rock Cafe - fantastic atmosphere and great prices. Only 18drhms each way.
I'm sorry the previous reviewer had such a bad experience - that is not a true representation of the hotel.
Cool Place, wael_dalati@hotmail.com, Lebanon, June 12, 2005
Hi to make my review short i will go directly into details
Location: very nice location where all the new high risers are being built, all the best hotels are constructing in it. You might get bothered by contructions if you take city view room, better ask for sea view. It is quite far from the Airport and city center, Taxis won't be cheap if you want to go frequently there. It charges around 25$USD for Airport taxi and around 15-20$USD for city center in each way. So better watch out or get yourself a rental car.
Rooms: My room was sea view and the look was really nice. you can, palms all over the place and long sandy beach with a nice sized pool. Don't get towels with you, it is offered by the hotel. Room size is nice and rooms are well cleaned.
Rates: Rates are quite fine and good for such type of hotels.
Food: i was only taking breakfast in the hotel but it was fine, chef is there for your different types of fresh made cuisines.
Hotel Internal Design: excellent design and front desk were welcoming me with a friendly smile.
A Great Hotel!, A TripAdvisor Member, Ilford, Essex, April 20, 2005
What to say except we loved this place! We were on our honeymoon and this was a wonderful place to stay. You wouldn't know that the room we had was a standard room, it was spacious, with great facilities and even got our own slippers! The staff of the hotel are very helpful and so friendly. The hotel restaurant is a bit pricey, but there's so many places to go to eat (on a short taxi ride) that you won't mind not eating there!
Dubai itself is a great place to visit. Lots to do, places to shop, good excursions, and some great developments to see like the Burj Al-Arab (only 7* hotel in the world!) or the Palm islands that they are constructing in the sea. Oh and there are loads of places and variety to go eat.
The hotel has great facilities, private gym, beach, pool, quiet area on the beach grounds to sleep and lounge and sunbathe, nice bar, a shop and jewellery shop.
For a 5* this is defnitely one of the best I've stayed at and would recommend it to anyone!
Excellent!!!, A TripAdvisor Member, Gloucester, December 19, 2004
We stayed at this resort for 6 nights and enjoyed it very much. The hotel staff were all very freindly and above all very helpful. The check in time is 3pm we arrived at midday and our room was not ready, reception advised us we would have to wait. So we decided to have some thing to eat. The receptionist came over to us no less than three times in the 45 minutes that it took get the room ready to give us updates. When we got to our room our luggage was already waiting for us. Our son who was 14 months when we made this trip was always made a priority for all our requirements by the hotel staff. The hotel offers a free shuttle bus service for shopping etc. Take the big bus tour which stops at this hotel along it's beach tour you can also take the city tour and is extremely good value as it is hop on hop off service and the ticket you purchase is valid for 24 hours from the time it is issued and valid for both tours of Dubai. Taxis are realatively cheap to take you to the city centre. Bare in mind currently there is construction work around this resort, don't be dis-heartened as we never heard any of the heavy machinery. Opt for the sea view room as facing the land all you will see is Dubai under construction.
Facilities are all excellent with private beach, swimming pool, gymanasium, choice of restaurants and beach activities.
Overall upon checking out we have decided that we will definately stay here again.
Great Stay, A TripAdvisor Member, West Midlands, August 25, 2004
We stayed in this hotel in July for ten nights, the hotel is lovely although in an area where there is a lot of building work going on. If you can look past that then you should have an enjoyable stay.
We had a sea view room and to be honest you didn't see any of the work going on, the room was cleaned every day, linen and towels were changed every day it was spotless.
The hotel has four restaurants, a bar where the staff are lovely the assistant bar manager was very friendly and made us feel welcome. There was food to suit all tastes including a good vegetarian selection.
The hotel has a spa, gym, jewellery shop where the prices are good (however, don’t take the first price always ask for there best price, that also includes the gold souke).
There is a courtesy bus that runs several times a day to the gold souke, Deira shopping mall and the Burjaman Centre; a taxi cost £7 - £8. The hotel grounds are very well kept, there are two pools, gardens, and the hotel have their own section of the beach, which is white sands and the sea is very warm and clean, you can also get beach towels every day free of charge.
Dubai is an amazing place and the people were friendly and helpful everywhere we went, we had a great time.
Very good hotel in a very hot city, A TripAdvisor Member, Genova, Italy, August 23, 2006
Very beautiful hotel, with large and well appointed rooms.
No problems with the ongoing building works, but be sure to book a sea view room, because the view on the rear in rather depressive.
Wonderful garden and private beach: you feel like you are not in the CITY of Dubai.
Watch out for the water: although very clean, is also very hot (not warm: hot), with something like 40° Celsius in August. Is like swimmin' in your bathtub or, if you prefer, in a fish-soup.
Very Nice Hotel..Shame about location, A TripAdvisor Member, London, UK, June 20, 2006
I stayed here for 4 nights in June 2006 (arrived and went thru passport control like lightening, the quickest I've ever seen at any airport).
Hotel was very nice (great breakfast and the rooms were massive). I had a Sea View room which was great. The hotel is the last on Jumeriah Beach and surrounded by construction. However, saying that, when you're sat by the pool area you can't hear the building works going on. I enjoyed my time by the pool and the swim in the sea but if you want to get out and about you are the furthest hotel away from the main town area (30 mins - 1 hour drive in Dubai traffic).
The hotel offers a shuttle service to Wafi City Mall (it's the Mall's shuttle service not the hotels) any other taxi trips and you'll be paying 60 - 100 AED to get there (it all adds up). My advice is book a few day/night trips as they work out very good value for money.I went with Tour Dubai:
- Desert Safari - AED 200 - dune bashing, watch the sunset from the desert, full barbeque meal set in the desert + belly dancing + henna painting + camel riding pictures + dress up in Arab clothes (if u want). All that for 30 quid! + they pick and drop u from the hotel.
- Dinner Cruise on the Creek - again 200 AED, includes transfers to/from the hotel + food and all soft drinks and of course the 2 hour cruise.
One point - take the free bus to Wafi Mall and pick up some flyers u get loads of discount vouchers (e.g. a free alchoholic drink or % dicount off the booking price).
Overall, had an ok time but spent too much money on taxi travel from this hotel. Only ok if u dont plan on going out much at ur own cost.
P.S. don't bother with the hotel pick up from the airport (they charge 100 AED, take a taxi from outside - cost me 80 AED.
Good Dubai Choice, A TripAdvisor Member, Coventry, UK, May 31, 2006
Hi, stayed at the Sheraton with my boyfriend for six days. Hotel was lovely, clean with friendly staff. However my bedroom did overlook construction work going on - which you can hear early in the morning, but you do get used to this! We visited the Gold Souks (where he got my wedding ring!, went on the Desert Safari and visited various malls (very americanised.) Dubai is a great place for sight seeing, shopping and hot weather all round. I did find the hotel a bit too far away from the Gold Souks, shopping malls etc and the taxi fares (although cheap) do add up in the end. My sister- in- law,cousin and little daughter also have just come back from their holiday at the same hotel and also had a great, relaxing time. During my time there I visited the Burj Al Arab (7 star hotel - a MUST if you're going to Dubai, especially the 27th floor view - AMAZING!) Next time I would probably stay at the Jumeirah Hotel- oppositie to sister hotel - the Burj Al Arab, as the beaches are a lot nicer, and the location is more central to everthing going on in Dubai. If it was a special occasion I'd ideally stay at the Burj Al Arab - maybe on my honeymoon or when I win the lottery!
Dont let the building work put you off!!, A TripAdvisor Member, London, May 23, 2006
When booking the Sheraton I had two concerns - firstly, what seemed to be the city of New York being built behind the hotel and secondly the distance from the centre. When our taxi made its way through scores of half built skyscrapers panic set in. This panic quickly disappeard once we checked in. Once you are in the complex we could hardly see or hear the building work. We also had a sea view room which is obviously a bonus. The grounds are very nice and the beach is fantastic. Service at the hotel is not fantastic but nothing to get upset about, also the food and drink is very overpriced.
My other concern was the location - its not good. Its a good half hour taxi ride to the centre and cost about £8.
Overall we had a fantastic stay at the Sheraton Jemeira Beach but i have one bit of advice - Hold of going to Dubai for at least another 3 years. The whole city seems to be under construction but I honestly think it will be a fantastic destination in a few years time.
Good hotel, but away from Dubai centre and right next to construction site, A TripAdvisor Member, UK, February 20, 2006
The hotel is overlooked by the construction of over 50 new tower blocks-so you can imagine the noise and dust. In fact the cement works is next door!
It is the farthest hotel along the beach, so getting a taxi is sometimes a problem, but at least getting from the exhibition centre to the hotel is a lot better than going through the town to Deira, for example.
The hotel is clean, tidy and with good service. The breakfasts are not that good but the grill was good, but expensive.
Fantastic weather and shopping!, A TripAdvisor Member, Manchester, England, January 23, 2006
Spent a few days at the Sheraton in early November and rate it highly. Whilst it is true that the surrounding building site and traffic are a bit offputting at first and it is important to make sure you get a seaview, overall this is a good hotel with pleasant staff and good-sized rooms. We arrived mid-morning and were given a room immediately, rather than having to wait for the interval we had expected. The staff in Moods bar were extremely pleasant. The weather and private beach were beautiful and probably the best thing about the holiday. I would recommend a city tour, visiting the Emirates Towers boulevard for shopping and dunebashing on a desert safari for an experience you won't forget!
Hotel is fabulous - Dubai is not so great!, A TripAdvisor Member, London, United Kingdom, January 15, 2006
My boyfriend and I stayed in Dubai for 5 nights. The hotel is gorgeous, staff are all friendly and polite and you get the feeling they cannot do enough for you. The rooms are spacious and make sure you book a sea view room as the view behind the hotel is horrendous. The maids came into our rooms several times a day keeping everything tidy. We had sheraton towers lounge access which is great with free internet access, free drinks and snacks in happy hour - the butlers are so friendly. The hotel pool and gardens are gorgeous and the food and drinks are reasonably priced. The only down side is the hot breakfast in the hotel is poor but there is such a wide range of things to have it didnt matter too much! Check out the health club I had two massages there it was fabulous! The hotel is far from the city but taxis are reasonably priced. We spent the majority of our time at the hotel as we did not like Dubai in itself one bit. It's full of building sites in every direction and the traffic is horrendous - the worst I have seen in my life. The construction will not be finished until 2010 and by then I expect the traffic will be even worse. However, go to the Wild Wadi Water Park as it was the best day out!! I would not recommend anyone visits Dubai for at least ten years as it is awful - in the last 18 months it has lost its beauty and all it is raved up to be - it is now a monstrosity of a building site. Women be sure to cover up as the local men stare at you all the time. I wont be going back to Dubai!!
Perfect for families!, A TripAdvisor Member, Dublin, Ireland, January 4, 2006
We spent 10 days in this hotel over Xmas and New Year. We found the staff exceptionally friendly and excellent with children. The grounds around the pool are very big and uncrowded, and the beach is very clean and safe for kids. Despite all the building work surrounding the hotel being round the clock, we never heard any noise. Be warned, however, that it can take up to 90mins to get into the gold souk area from the hotel. The Sheraton is the furthest hotel from the city on this stretch of Jumeirah beach. Traffic in Dubai is terrible!
Nice despite the building work, A TripAdvisor Member, Hong Kong, December 29, 2005
Just returned from 4 days at the Sheraton Jumeriah Beach in Dubai. Overall, we enjoyed our stay. But if you are a bit fussy about decor & aesthetics then I would suggest you consider other hotel options as the hotel rooms could do with a re-furb.
The hotel is the last resort along the Jumeriah beach strip, so it's a good 20+ mins out of the city. It is surrounded by major building projects, which are an eye-sore. The dust from these projects has covered the beautiful palms around the pool and beach area so they appear grey, but the grass is green and paths are clean.
I have to say we didn't hear any noise from inside the hotel common areas or our room (despite they work 24hrs). You do hear some noise from the pool area hence we preferred to hang by the beach which was very nice and I think the best thing about the resort. We only spent 2 mornings there and the rest of the time we were out exploring Dubai.
The rooms are ok and very clean. We stayed in 409 (which I recommend) it's one of the few with a balcony and is facing the ocean, far away from the construction.
The service and food was generally very good, with the exception of forgetting to book out arrival airport transfer - they didn't compensate us for having to wait at the airport for half an hour before they told us no car was available. If you plan to spend most of you time either at the beach or outside the hotel then I think you'll enjoy your stay.
Sheraton Stay, A TripAdvisor Member, Chicago, Illinois, December 28, 2005
Stayed at the Sheration Jumeirah for 8 days and I thought the hotel and the staff were fantastic. Yes, the restaurants are expensive but then again every (four or five star) hotel restaurant in Dubai is. The buliding sites are an annoyance but if you have a room facing beach it is a non-issue. (I couldn't belive the amount of complaining on this topic, in my opinion overblown.) The room was very clean and up to date and the lobby was what one would expect of a high-end hotel. The beach was great as well with the staff catering to your every need. Would stay again..
Had a great time at the sheraton, even amongst the building work!, A TripAdvisor Member, London, November 10, 2005
Stayed at the sheraton for 5 nights and really had a good time. The service was definitely 5 star from start to finish. We had arrived early(10am) and officially our room would only be ready by 3pm,however the staff managed to get us into a room within a few hours.
We did request a non-smoking room and as there was no availability we were put into a smoking room. We highlighted this to the staff who were helpful in checking room availability every day, within 2 days we were given a room with a MASSIVE balcony (well worth the wait!)
The room was very clean, and well presented!! Room service was prompt! Service on the beach was great, the staff were very helpful - when we got our beach towels a member of staff would setup up our seats and umbrella if required! Service came with a SMILE!
One of the drawbacks staying at the sheraton was the cost of the food within the hotel restaurants. However for about £5-£10 you can go into town and enjoy a cheaper meal!
Another drawback would be the views and the building works that were going on around the hotel - however this did not disrupt our stay - around the hotel it was a little dusty although the beach and pool area were immaculately clean!
Overall we enjoyed our stay and would definitely recommend this hotel to others.
Lovely Hotel, despite the suroundings, A TripAdvisor Member, Bradford, West Yorkshire, UK, August 12, 2005
The Sheraton Jumeira beach Hotel itself is fantastic. We were upgraded to a Sheraton Towers room which was large, air conditioned and clean. We were overlooking the land side of the hotel though which is a building site and industrial area - not a nice view but keep the net curtains shut and you can't see it!! The noise did not disturb us even though they work 24 hours a day. The pool area and gardens are clean and well maintained and if you face the beach and sea you cannot see the building work. BUT be under no illusions there is extensive building work going on in this area. The grill room in the hotel does beautiful steaks if a little expensive. We recommend Asha's at the Wafi City for an excellent indian meal for a fraction of the cost, ( Use your Wafi advantage card, that you get from the Big Bus Company Tour, to receive 20% off your meal bill. ) Moods bar in the hotel is also a relaxing and calm place for a drink - go between 7 and 9pm and it is happy hour - half price drinks. Everyone at the hotel was friendly and don't miss out on Omar's arabian coffee. He is in the lobby in the evening giving out free samples - you can't miss him, he's the one wearing the fez!!!
Dubai is great despite the building work. We had a fantastic time.
Excellent Hotel, A TripAdvisor Member, United Kingdom, June 14, 2005
This hotel is located at the far end of Jumeira Beach we combined this hotel with a 3 night stay in the city centre which i would definately recommend. The building work is bad but not as bad as you would find in spain funnily enough after a day or two you forget its there. The beach is amazing and watersports are available. The pool and hotel grounds are lovely and the hotel is small but spotless. The rooms were average in size we had a inland view but didnt hear any building work and to be honest you dont spend too much time in your room. The food was excellent especially the chinese restaurant and very responsibly priced, drinks on the other hand are not. £4 for a small can of beer, £2 for water and £1 for a can of coke, better to wait until happy hour from 5-9pm where everything is half price. The only downside to this hotel is there is no nightlife so unless you like going for a meal then early to bed you would be better to stay in the city. Overall I would definately recommend this hotel.
Recommended, A TripAdvisor Member, Dingwall, Scotland, April 19, 2005
Summary of one week stay in April.
Hotel
Impressive entrance/lobby, and spotless rooms (we had sea view on 2nd floor). Huge bed, huge window looking onto beach (no balcony) and usual TV, Minibar, telephones. Great shower. Very clean rooms and good daily housekeeping.
We arrived early (9am) and usual check-in is not until 3pm, but by 12 noon they had a room ready for us at no extra charge.
Check-out is normally 12 but you can hold the room late for 65 aed (approx 10 pounds) per hour, if you have a night flight as we did.
Surroundings
Driving to the hotel you will fear the worst, as the construction going on has to be seen to be believed (see photos).
I must stress it did not affect us in any way.
The noise is hardly noticeable while at beach/pool, and we had no problems with dust.
Due to speed bumps and diversions this will add 10-15mins onto your journey into Dubai.
Hotel service/facilities
Restaurants:
Palm - buffet style breakfast and themed dinner every night.
Breakfast was fine, all the usuals, with egg station chef. Only tried one dinner, on our last night, and it was excellent (international theme), wished we had tried more - they had Indian/Persian, Italian, Arabic, Seafood nights.
The Grill - steakhouse, excellent service and food, slightly pricey.
Coffee shop - serve Starbucks coffee and cakes, and have a small snack menu. Very good.
Cocktail bar/Terrace restaurant - ate here on first night, and also on the barbecue night (superb food at barbecue, a must-do). We also went here frequently for drinks during day/night. The service here could be a problem, even when they weren't that busy, 40mins one night waiting to be served, and that’s the only reason I gave this hotel 4 stars instead of 5.
Moods Bar - atmospheric bar, live music most nights, happy hour 7-9pm with half-price beer and wine.
They also sell cigars and that was the only problem for us, too much smoke.
Pool bar - drinks and food at poolside. The waiters also have buggies and will come down to beach regularly to take/deliver orders.
Fine for drinks, I'm not so sure about the food, on the first day we had abandon our lunch due to flies crawling all over the place. That was at the tables by the bar, and the flies could also be bad in the garden area with all the vegetation, but on the beach we had no problems.
I don’t suppose there is much they can do about the flies.
We didn’t try the Chinese restaurant.
Staff in hotel, ok at reception and in restaurants, biggest problem as I've said was at the outdoor cocktail area. Concierge fairly good.
Free shuttle bus to Dubai.
Also Wafi shuttle bus.
In summary I would recommend this hotel, and would definitely go back. It’s not ideal if you want to be in Dubai every day (1hr+ some days to get there) but for the beach it’s excellent. And don’t be put off by the building work, the photos look bad but don’t imagine it to be like a Spanish resort where you are woken up every morning by the noise - the rooms are silent.
5 star? Yes, but not on the same level as say the Grand Hyatt.
Very nice hotel, pity about the building site, A TripAdvisor Member, Newcastle upon Tyne, April 14, 2005
Having just returned from this hotel following a 5 night break, both my wife & I have mixed feelings.
The hotel itself is fine, we had booked the hotel some months previously on the internet on a "room only" basis and had carried out considerable research in looking for a value for money option, the trip being viewed as a "mini break" as opposed to a "main holiday". I must say that by current "Dubai Standards" we probably did rather well.
Fortunately I had done a lot of research and at a very early stage I realised that a sea view room was essential (more later) and at that stage I amended our reservation accordingly.
On arrival at DXB we were pleasantly surprised to be met by a "Sheraton Greeter" who had our full details on his clip board & ushered us without any hassle straight into a hotel taxi cost £12.
On checkin the usual minor glitches....they had incomplete booking details even though I had not used any agent, they had on record that we were only staying 4 nights - I had paid for 5! and there was no reference to the non-smoking room specifically requested. I had also agreed a rate for the breakfast buffet verbally some months earlier in a call to the hotel seeking clarification as to their rates, typically this quoted rate was substantially less (32%) than the rate we were now quoted. But the moral is bring all documentation & record of conversations with you and amazingly everything was sorted in no time. We obtained the lower breakfast rate and the promise of relocation into a non smoking room (all located on 5th floor) the following morning.
As it turned out we were initially allocated a sea view room on the 1st floor and due to its quiet location and also it's aspect in looking out to sea we elected to keep this room for the whole duration of our stay. The room itself was clean comfortable & very spacious with an extremely large kingsize bed & all usual gizmo's, BUT to be honest I travel a lot & it was no better (or different) than say one in a top class Marriott anywhere in UK and quote "this was Dubai !".
My wife & I expect good quality food and like choice but not necessarily anything too fancy. We found that the nightly buffets in "The Palms" of varying themes at a cost of £20 per head were excellent value.
Now back to the view......... As everyone must be aware in visiting Dubai in 2005, the whole place is one giant building site, it is simply that some area's have a greater amount of ongoing construction projects at present than others.
A major construction project is currently being undertaken at the top of Jumeira Beach which literally engulfs not only the Sheraton, but the Meridian, Hilton & many others which I couldn't name because they were simply not visible from the road behind the high rise towers currently being built. What is changing is that as these projects are advancing they are becoming more intrusive. There is always some noise when outside, though we saw the main problem as without a sea breeze, a fine dust hung in the air which covered everything in the hotel gardens & pool area and which also appeared to be having a negative effect on the surrounding vegetation.
As the hotel has 3 different room aspects facing the sea, only one of these can now effectively shut off totally any sight of construction. As we were fortunate to have this aspect (higher odd no.'s on each floor) then we elected to retain this as opposed to chancing the 5th floor non smoker.
All in all it was a shame about the damage that the construction is unboutably doing to the environment around this beach area and anyone staying at the Sheraton will surely reflect upon how wonderful it must have been in years gone. My wife & I could not understand as to why anyone should wish to return to the same location until all the construction is complete. However we did have a good break.... but we won't be coming back !
Don't be put off by the building sites!, A TripAdvisor Member, Ireland, March 13, 2005
One of the less glamerous looking hotels from the outside, but actually an excellent hotel and you will instantly forget the initial impresion & glum exterior on entry to the foyer. We stayed here for 5 nights in March '05 and the weather was perfect not only for sunbathing at the pool or private beach, but also for exploring Dubai. We were looking for a value for money hotel that would provide a relaxing base for getting some winter sun and this hotel delivered. We were amazed by the building work going on in the hotel's general proximity. Sheraton is at the very end of Jumeirah beach and in the area with the greatest amount of development going on at the mouth of the new new marina district. The work goes on 24/7 & if you don't request a sea view room, you will be able to supervise the construction first hand from the comfort of your room (Just like we did!). However, the noise was minimal and did not effect us in any way. Once you are in the well maintained grounds of the hotel, you wont even notice the work going on. There are nice lawns, hundreds of sun beds, large lagoon pool with swim up bar & private beach with distant views of Burj Al Arab. The hotel is far from the city centre, so luckily the hotel has four excellent resteraunts. The Grill is one of the best we have dined at anywhere. Make sure you catch the 'Big Bus' for a tour of Dubai on an open top bus which stops outside the hotel throughout the day. Great hotel, don't worry about the construction.
Lovely Stay, A TripAdvisor Member, Beaconsfield,Bucks.U.K, December 17, 2004
We booked a sea view tower room and was not disappointed,this enabled lounge access with free breakfast ,beverages through-
out the day and evening cocktails.It was nice to have these extra facilities and made your stay more personal.The gardens are quite extensive and even though the hotel was full you never felt crowded.There is alot of building work around this and the other hotels in this area but the noise was minimal but I would advise people to book seaview unless you want to overlook cranes etc.
We found the restaurants very good,the steaks in the Grill room were excellent and if you do not want the formality of a restaurant you can go to the Moods bar and still order from any of the menus in the hotel but eat in more casual surroundings.
The staff are friendly and we would definately revisit.
Great Hotel, A TripAdvisor Member, Ascot, UK, June 9, 2004
I work in Dubai every other month and this month my husband came out to join me and instead of staying at my apartment we decided to splash out and stay in a hotel instead. We decided on the Sheraton Jumeirah Beach Resort & Towers, sadly all the hotels at this end of Jumeirah Beach are slap bang in the middle of construction sites, but most of the Dubai is at the moment, however it didn't bother us at all.
We had a Towers Room on the executive floor and our room was beautiful, we had a balcony about 15 metres square, it was enormous right overlooking the fabulous beach, and lovely swimming pool with swim up bar and cafe bar. The pool was chilled and was really lovely and refreshing which is hard in the 44C heat. The food at the cafe bar was reasonably priced and tasty. We had a wonderful meal in the Grill Restaurant, the nicest steak ever and they had live musicians in there which played music, they were very good. We loved the Sheraton and would definately stay there again, and to be honest we hardly heard the construction at all, and you couldn't really see it on the beach either, and what you could see didn't affect the wonderful sand and clear blue (hot hot!!!) sea.
Will definately be going back in October for a repeat visit and would thoroughly recommend it.
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Good hotel, but service needs attention, A TripAdvisor Member, Bradford, England, June 11, 2006
As a Starwood Gold Card member I have a bit of loyalty to their hotels. The odd blip in service here or there, or a patchy room can be accepted, however I was surprised about the poor service at the hotel on a recent trip.
We tried to check in to our Towers room a little before the standard check-in time of 3pm. Not a chance, you have to wait until 3pm even though the room was available. Rules are rules I guess. Then when we got to the room it wasn't a king room, non-smoking as booked. The member of staff escorting us went to sort this out, but came back querying whether we had booked this kind of room, which we confirmed we had. We were then questioned again as they asked whether we had made a mistake with the booking? (Not asked in a particular helpful way either - more 'you are wrong') Only when we logged on to our SPG account and showed them the reservation which was correct, did the hotel accept they had given us the wrong room. These things can happen, but we didn't get an apology, just a huffy sigh and a promise to see if they could find a room. Thirty minutes of waiting later and they finally gave us the room we had booked, but then tried to sell it in as an upgrade (which it wasn't.)
The service issues didn't end there though. We had access to the Towers Lounge and on every visit we were made to feel unwelcome by very distant service, which in one case was non-existant. When staff were available, orders for drinks were often forgotten as staff suddenly went running towards business guests to look after their needs. Surely we've all paid our money and should be treated equally well? We weren't rude or unfriendly to the staff, we (and a couple of other leisure travellers) were just not a priority for the staff.
That said, the hotel itself is very nice and the food at The Grill is definitely recommended. The hotel management needs to seriously review how they look after their customers though as the service levels are not of the standard I would expect from a top-end Sheraton. I'd recommend they take tips from their sister hotel at Dubai Creek
Not five star, A TripAdvisor Member, Herts, UK, April 20, 2006
This hotel is definitely not 5 star. I have stayed at many Starwood hotels and this one lets Starwood down on the service.
We had to change rooms three times until we got the room that we had paid for. They kept putting us in inland facing rooms when we had pre booked and paid for a pool facing room.
The restaurants are slow and unorganised. After finally getting the waiters attention and asking for the bill we had to wait 30 minutes for it to arrive, and some of the food I ordered never did turn up!
The rooms are clean though and the beach is nice enough. The construction around the hotel doesn't seem to spoil things. However, we visited many of the other hotels in Dubai during our stay and in comparison the Sheraton lacks the wow factor by far. This is fine for a business trip but I wouldn't stay here again.
Building Site!, A TripAdvisor Member, Manchester, England, November 18, 2005
It doesn't matter if this was the most beautiful hotel in the world, with the friendliest staff, gorgeous rooms, fine dining, convenient location near to airport (it is none of these things by the way) The very real fact of the matter that this hotel is situated in the MIDDLE OF A MASSIVE BUILDING SITE. About half the rooms face the works, which is wonderful as you'd expect. Also when lounging by the pool - it directly faces the 5-10 immense tower blocks that are being built a stones throw away. Upon completion this hotel will just be lost in amongst the skyscrapers. I stayed for business so wasn't that bothered - but I tell you, if that had been my 2 week holiday in the sun, id have cried.
nice hotel but very poor service, A TripAdvisor Member, London,UK, October 28, 2005
We had a 5 night break here-the hotel itself was nice but the buiding work does affect the entire hotel and looks very ugly all around the hotel.The hotel prices were too expensive for the quality-this was my 3rd visit to dubai and i am surprised this hotel has a 4-5 star rating.location is poor.The front desk service was very poor-could not help to reconfirm flights,also our pick up was 6am to return,breakfast was meant to be included but they gave a cup of tea,instead on arrival at 7am they could have given breakfast-we had paid for breakfast for 5 nights-not4.They werent even apologetic.Having used the sheraton group in the past i would not recommend them at all now.
Good Hotel, but terrible location and surroundings, A TripAdvisor Member, Bristol, UK, June 8, 2004
We stayed at the Sheraton Jumeirah Beach for 3 days at the end of May 2004. Upon arrival we found the hotel was in the middle of a huge building site for the Dubai Marina which severely impacts the views and surroundings, although the hotel itself is unaffected.
We had requested a non-smoking room but were clearly shown to a room in which smokers had been recently and which looked straight out onto the building site next door. We complained and were visited by housekeeping who tried to tell us it was the the smell of the new shower curtain!! We complained again and were shown to a much nicer sea view room, although we had asked about upgrading to these upon arrival to be told there were none left.
The rooms themselves are clean and recently refurbished, but the pool area looks worn and dated in comparison to other 4* hotels locally. The gardens are nice, as is the beach although the view is spoilt by the massive power station next door.
The location is MILES from Dubai City Centre, so if you intend spending any time there, there are closer hotels, although the hotel does have a free bus that takes about an hour to get you into town. We took taxis as they were faster, cooler and pretty reasonable at 50Dh one way.
All in all, it's an average hotel from a holiday tourist perspective and I question it's 4* rating, particularly having paid only a little more to stay at the 5* Jumeriah Beach Hotel up the road which is in a totally different league and much closer to the city. Once the Dubai Marina works are complete however, the surroundings should improve, but the pool and bar still need a makeover.
This place ------, A TripAdvisor Member, Armed Forces Europe, October 11, 2005
Staff is rude.
WAY too expensive when comparing to other 4-5 stars.
In the middle of renovations ALL around, one time my taxi driver could not get me back to the hotel because it was a construction nightmare.
The hotel room I stayed in was NOT clean. particularly the rug. I noticed this immediately upon entering my room.
I was supposed to be in non-smoking but was put in smoking. I didn't complain because I had a view of the sea versus a view of 24 hour construction. Need I say more?
I will never stay at this Sheraton again, and I am a member of the Starwood Preferred Guest program and travel often to Dubai.
I highly recommend the Sheraton Diera over this in a heartbeat. You can take the shuttle to the beach.
Or the Jebel Ali which blows this place away completely.
the whole experience was a fiasco of epic proportions, A TripAdvisor Member, Bay Area, CA, May 15, 2005
while I specified non-smoking room-none was available-so I was"upgraded" to a room with balcony-facing the constrution site-they are building there 24/7-also the balcony door was broken and maintenance had to fix that-mini bar is not refrigerated-was told I needed to ask for cold drinks from room service and that indeed this mini bar was not broken!does that not defeat the minibar concept? On my bill the charge for the drink was specified minibar fridge. the room was so permeated with old smoke-it was franky disgusting stench-needless to say,i checked out the next morning and found much better accommodations.Front desk staff was curt and incompetent-one guest who checked in at the same time as I was given a room which was already occupied-nice surprize at 2am to have a stranger open the door to your room!"
2006-08-28 07:07:01
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