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I have this strange message in my computer, which eventually might burn my iPod. "Power surge on hub port. A USB device has exceeded the power limits of its hub port. For assistance in solving this problem, click this message" When I click on it, it says" Ahub device has malfunctioned and exceeded the power limits of its hub port. You should disconnect the device" I went ahead and disconnect, but the message eventually came back. Any suggestions?

2006-08-28 05:23:19 · 4 answers · asked by colartist 1 in Computers & Internet Hardware Add-ons

4 answers

You need to connect your iPod to a port that is directly connected to your computer or use a HUB that has it's own power supply. Even then there could be problems with having enough power. USB powered Hard drives are a power pig and you should never have more than one harddrive on a single HUB powered or not. Your iPod is trying to get power through the USB cable, it is a harddrive. unless you have the Nano which is a flash or microdrive.

2006-08-28 05:36:11 · answer #1 · answered by bondoman01 5 · 0 0

Hi,

Sorry to hear this message. Please advise other users of the specifications of your PC if possible. I try to help whereever i can.

Your nice iPod is a USB2 device, and it transfer music and data real cool and fast :) It has consumed more than 500mA which Windows XP SP2 cannot support despite having a nice USB2.0 port.

Possible solution:
1. Try to change the iPod USB cable. ( It sometimes cause problem to my Zen and iPod too )
2. If above fails, try to plug the power supply into iPod first, then plug the USB cable into the PC.
3. If 1 and 2 fails, change to other available USB ports. Do this step only after you have restarted the PC.
4. Else if 1,2 and 3 fails, remove the iPod software and driver. Restart computer. Reinstall iPod CD without plugging in the USB cable yet. After install software, restart computer again. Plug in USB Cable now.
5. Else if 1,2,3,4 fails, check if the USB ports fails for other peripherals connected to it e.g printer.
6. Finally if 1,2,3,4,5 fails, it maybe a time for the PC motherboard to be checked by a professional in your area.

Ok, i shall let other experts help you here ^_^

Hope this helps- chip

2006-08-28 05:40:32 · answer #2 · answered by chiploon 2 · 2 0

It could be a bad port, or it could be a USB 1.0 port. Most new devices are USB 2.0 now and may take more power than 1.0 can provide. I would install a new USB card and stop using the old ports.

2006-08-28 05:30:56 · answer #3 · answered by Star G 4 · 0 0

There's something wrong with that USB port. Don't use it.

2006-08-28 05:28:07 · answer #4 · answered by Yoi_55 7 · 0 0

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