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I have Nokia PC Suite installed and when I follow the instructions to connect (using cable usb) I get an error message saying not recognised, can anyone advise please?

2006-08-27 20:23:32 · 5 answers · asked by Anonymous in Computers & Internet Other - Computers

5 answers

You are connected Mobile with wrong cable.
Check what cable (DKU2 or DKU5) required for your mobile

2006-08-27 20:31:43 · answer #1 · answered by Masud R. Khan 4 · 0 0

It could be that your internet connection is conflicting with your USB cable connection. U need to restart your computer. and just connect the mobile and not internet

Or the software and drivers are not properly installed. Even USB driver if not properly installed can cause the problem

Try changing your mobile cable from one USB port to another.

Or you may be using a mobile which is not recognized by your nokia suite.

2006-08-27 20:56:09 · answer #2 · answered by Crypt Raider 2 · 0 0

Please check if the Nokia PC suite version is suitable with your Phone. Old Nokia PC suite version can't detect new models of Nokia phones. For more information about upgrade of Nokia PC suite check this site below and go to the support.

http://www.nokia.com

2006-08-27 20:38:16 · answer #3 · answered by Dennis T 2 · 0 0

Hi ,I had same problem and what I did was uninstalled evey thing related to nokia from my computer and then just connect my cell phone to the computer all over again.wait for wizard that say fund new hard ware and then put the driver in and follow the massages.Then go to your modem setting and try to put nokia as your default modem.

2006-08-27 20:36:08 · answer #4 · answered by Monty R 2 · 0 0

You have to check if your data cable is compatible with your phone. There are few cables Nokia is using for their wide range of models.

You may want to check the compatibility of your phone first from this site: http://www.nokia.com.sg/nokia/0,,36423,00.html

HTH

2006-08-27 20:35:10 · answer #5 · answered by Tabak 2 · 0 0

I am sure that there may be a software glitch or it is still looking for the old phone

2006-08-27 20:44:07 · answer #6 · answered by insane2mad 3 · 0 0

best u call the nokia careline of yr country n i think they will help u all the way...even waiting for u to setup.

2006-08-27 20:34:42 · answer #7 · answered by monsterlee88 2 · 0 1

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