I need a software which reads customer email and then chose a respons from my respons list and email it to the customer.
2006-08-26 03:13:52 · 3 answers · asked by David M 1 in Computers & Internet ➔ Programming & Design
Yeah, I highly recommend a perl script that will search through the mail, regex out the locations of everything and then send mail back.
Also, if this is for spam purposes, there's a tool called "Bounce Spam Back" google it.
2006-08-26 03:23:21 · answer #1 · answered by cc c 2 · 0⤊ 0⤋
There is no software that I know of that does that.
I own a hosting company.
The software can't "understand a person's question, and reply to it" - Computer software just isn't that smart.
Your hosting provider probably has an auto-responder function to let people know that you will respond to their email as soon as possible. If you are getting more email than you can handle, you need to hire a customer service agent. If you are busy enough that you are getting 100 emails a day, you should be making enough money to afford to pay someone.
If your site is some sort of "free community site" (i.e. something you are not making money off of) then you could just put in something to the effect of "due to the sheer volume of email, I cannot get to everyones questions"
The smartest thing for you to do is to setup a F.A.Q. section.
(We do web design, also)
2006-08-26 10:20:33 · answer #2 · answered by A N 3 · 1⤊ 0⤋
My sister uses these, and lists them on her site:
http://www.onestopinternetbusiness.com/
Peace!
2006-08-26 10:24:33 · answer #3 · answered by carole 7 · 0⤊ 0⤋