i put the order through yesterday but they have not sent it so it wont arrive until at least wednesday of next week, does this mean that i still have to pay for the saturday delivery even if i asked for it?
2006-08-25 22:11:32 · 12 answers · asked by tomrossi19 2 in Business & Finance ➔ Other - Business & Finance
No I don't think so, but I suggest that you read the delivering company's policy on such matters. Usually if you ask for fast shipping, or delivery on a special day and they fail to meet your demand, you can get a partual refund or decreased prices in future purchases. Make sure to send the company's Customer Care department an email explaining the situation.
Cheers and I hope that your order arrives on time.
2006-08-25 22:17:04 · answer #1 · answered by mortisia2121 5 · 1⤊ 0⤋
If you paid the extortionate rate that Royal Mail charge for Saturday delivery and it never arrived, then ,yes, you can claim the money back.
Just go into your local post office and ask for a non-delivery claim form.
Bear in mind tho' that there are 3 delivery slots for Saturday delivery in the UK. Before 9am, before 12 noon and before 5pm, just check which one you registered for.
Also, you should have a registered number for the delivery, so give their track and trace number a ring and it will tell you where your parcel is!
2006-08-26 05:18:57 · answer #2 · answered by jennijan 4 · 1⤊ 0⤋
No, don't pay for a Saturday delivery. In fact if you ordered a Saturday delivery and it didn't arrive then you should get it for free (as compensation for their incompetence! They made a promise and broke it)
2006-08-26 05:20:06 · answer #3 · answered by Anonymous · 0⤊ 0⤋
mortisia2121 is right check the details and get in touch with the delivery people. Why pay for a service you dont get, we pay for the services but do we get it. Good luck
2006-08-26 05:23:53 · answer #4 · answered by BUDDXX 2 · 0⤊ 0⤋
Why do people leave it until Friday to order something they need on Saturday ?
2006-08-26 05:17:51 · answer #5 · answered by Anonymous · 0⤊ 0⤋
No worries, I subscribed to Popular Science two months ago, and I am not billed for two months for free because they messed up. If you get billed, just call them on their 800 no. They will take care of you. Trust me on this. Ron Couch
2006-08-26 05:20:56 · answer #6 · answered by Anonymous · 0⤊ 0⤋
no just get in touch with them and they will take the delivery charge off. this has happened to me many times.
2006-08-26 05:14:24 · answer #7 · answered by Kelly 5 · 0⤊ 0⤋
Nope
2006-08-26 05:14:08 · answer #8 · answered by Kitia_98 5 · 0⤊ 0⤋
No you should not,,,,, call them and ask for your money back,,
2006-08-26 05:17:16 · answer #9 · answered by Anonymous · 0⤊ 0⤋
no,you will get your money back
2006-08-26 05:18:21 · answer #10 · answered by Poptartash 4 · 0⤊ 0⤋