2006-08-25 22:03:04 · 12 answers · asked by Anonymous in Business & Finance ➔ Personal Finance
try this site out, it's cool for that sort of think.
http://www.howtocomplain.com/cgi-php/company.php3?hits_seen=0&MajorID=4&MinorID=1
2006-08-25 22:07:36 · answer #1 · answered by Anonymous · 0⤊ 0⤋
It's actually easier to call the customer service line and make these requests. Because the banks are competing for your business, they will usually give you at least one (sometimes more) fee refund per year for customer satisfaction purposes. If something beyond your control happens, for example, unauthorized charges, they may grant you additional refunds. You may also want to check and compare the benefits of different types of accounts with a few different banks. Some offer a lot of perks for no monthly fee.
2006-08-26 05:13:18 · answer #2 · answered by Anonymous · 0⤊ 0⤋
Usually, you can contact either your bank or credit card company, and they'll tell you what to put in the letter and such. Or, some cards or banks have web-sites where you can submit requests to dispute charges as well. If you're lucky, they might take it right on the phone, no writing involved.
2006-08-26 05:07:02 · answer #3 · answered by onthesly27 1 · 0⤊ 0⤋
this has happened to me twice, i,ve rang up and explained once, and they took the charges of straight away, because it wasnt my fault, it was sky tv, they took a diredt debit out without notifying me and i was overdrawn, the other time i was poorly in hospital with a baby and my husband forgot to put money on the day i said in my account for a couple of direct debits, i wrote a letter and explained why, and that my husband was stressed has he had to look after the other children, they removed the charges and wished me well, anyway write or phone explaining why, tell them you cant afford it and it will make it much harder for you, hope you get it sorted!
2006-08-26 05:15:40 · answer #4 · answered by Anonymous · 0⤊ 0⤋
If the bank is close enough i'd go in there and complain because that is how i got my charges reversed.
2006-08-26 05:17:12 · answer #5 · answered by ashley 2 · 0⤊ 0⤋
do it over the phon, just so long as you get the name of the person you are speaking to, the date and time and the gist of the conversation.
If you are goind to write a letter keep a copy for yourself and as long as you have proof of any disputes you have, for example if you spoke to someone a few days ago over the phone to query if you would be charged, if they said no, then you were, as long as you get the name of the person and time and date, they will backtrack because all their calls are recorded.
hope this helps
2006-08-26 06:04:36 · answer #6 · answered by Rebz 5 · 0⤊ 0⤋
Ring your bank not the call centre! thats what we do and they usually takes the charges off!
2006-08-26 05:43:44 · answer #7 · answered by Mariette 2 · 0⤊ 0⤋
Hi nininoooooooo.
Go to this website
www.moneysavingexpert.com, it is a dedicated site showing you how to save money and it has all the info you need to get back your charges.
They even have templates of the letters to use and step by step instructions...........GOOD LUCK!!
2006-08-26 05:14:12 · answer #8 · answered by jennijan 4 · 0⤊ 0⤋
you should be able to ring them and do it over the phone
2006-08-26 05:12:55 · answer #9 · answered by lillypops 4 · 0⤊ 0⤋
use a pen and paper or do it online
2006-08-26 05:06:34 · answer #10 · answered by big b 5 · 0⤊ 0⤋