Bought a Chevrolet Colorado. No lock on passenger side. Failure to disclose by Chevrolet. What can I do?

Question

We bought a new Chevrolet Colorado. Were not told there was no lock on passenger side (big inconvenience). Chevrolet dealer has not returned calls, nor eMails, nor letters. Totally ignored us. Contacted Chevrolet in Detroit; said they can do nothing, up to local dealer. This is failure to disclose (perhaps falls under lemon law). What can we do? We sent a registered letter to both dealer and Detroit Chevrolet. Dealer didn't respond, nor did he return about ten (10) phone messages. Each time we went back to dealership, he conveniently was never there. Do we have any hopes of getting compensation?

Answer 1

Some manufacturers are deleting pass door key lock cylinder and also tailgate cylinder.Wether it cuts produstion cost or just seeing the lack of use for these lock ylinderrs due to keyless entry.The door still has a lock,just no keyed entry. I would suggest getting keyless entry.Dealer isnt responsible to tell you every detail about vehicle,it is up to you to do homework.As far as no return calls,that is bad business.Maybe you cna get them to cut you a deal on the keyless entry.

Answer 2

how would you not know thers not a lock on the door, unless im missing something, maybe more info on what lock is missing, i hope it is not the lock entirely, then you should definatley take the truck back. but if you meen there is no key hole on the passenger side just learn to live with it, its they way it was built

Answer 3

Park the vehicle cross-ways in front of the door to the shop and wait until they get the Jerk out to talk to you. Sometimes you have to take things to the next level to get the dealers to take care of things.

Answer 4

It should have come with a bumper to bumper warranty for 3 years...if they fail to warranty it, check to see if your state has a "lemon-law" pertaining to automobiles and follow up on that...and next time, buy a DODGE

Answer 5

new? if so, take it back