I lone work in an advice centre for a charity. There is no public access to the centre unless I open the front door However there is an alleyway between the buildings, this leads to the back yard and back door. The 6ft high gate's lock is broken, I have reported it for repair but nothing's been done about it. The toilet is outside and when I go I cannot lock the back door from outside so I have to leave it open. When I went to the loo last week somebody walked in and took my new Nokia N80, to replace it would cost £295, my work say their insurance does not cover personal items. Do I have any come back on them considering the thesefacts?
Lone Working
Broken Lock
Unable to lock door when outside
No locker provided
Outside toilet
2006-08-24 04:28:12 · 12 answers · asked by Susan D 1 in Business & Finance ➔ Corporations
I didn't have insurance on it as I arranged the contract direct with the network supplier and they don't offer insurance.
I have viewed our insurance policy and we're not insured however I feel as a national charity they have a duty to ensure the safety and security of all staff, particularly lone working staff.
2006-08-24 21:34:09 · update #1
If your boss won't listen, complain higher up the chain. You may be entitled to compensation if you are able to show neglect on their part. Provide a copy of the original repair report and list the above points to a superior.
2006-08-24 04:32:10 · answer #1 · answered by Disgruntled Biscuit 4 · 1⤊ 0⤋
Your employer owes you a duty of care. Allowing a lone worker to work in an unsecured building is dangerous and not acceptable. You could have been attacked/raped etc by the person who broke in. Your company are not taking reasonable steps to keep you safe. Contact the HSE (Health & Safety Executive) on 020 771 76000 and report your employer. You don't have to give your name, you can say that your 'friend' works there for example.
Your employer will be forced to secure the building. It wont bring your phone back, but it will prevent further events.
2006-08-25 06:40:52 · answer #2 · answered by Queen Victoria of Port 3 · 0⤊ 0⤋
Contact the citizens advice bureau. I would expect your employer should provide basic security. I think the fact that you can't lock the door when you go out means that they must bear some responsibility. If the insurance does not cover it, then they should cover it out of their own purse! Oooh that sounds a bit mean to a charity though.
2006-08-25 08:35:36 · answer #3 · answered by scallywag 4 · 0⤊ 0⤋
Their insurance may not cover personal effects, but they could of course reimburse the costs to you themselves without claiming on their insurance. However they may take the view that they had previously made it clear to you that they were not responsible for personal items, and if so then I'm afraid they have no obligation to do anything (although of course they are perfectly at liberty to do something voluntarily). If it is impractical to take your personal items with you to the toilet (for example if the cubicle is dirty/wet/small) then you may have a good moral case against them, but probably not a legal one.
2006-08-24 11:41:44 · answer #4 · answered by Graham I 6 · 0⤊ 0⤋
Hello
I worked for an insurance company for 3 years (exciting) and it's true. No matter how 'high up the chain' you complain, if that is their policy there's nothing you can do about it unfortunately. Their excess will probably be £500 anyway so it's up to the company if they pay you a 'gratis' payment.
Hope this helps.
2006-08-24 11:49:01 · answer #5 · answered by LOAJP 3 · 0⤊ 0⤋
Report it to the police and get a case number. Contact Citizens Advice and explain to them in detail. They will advise if the work is responsible. Even if their insurance doesnt cover personal items, they may still be responsible and may still have to reimburse you.
2006-08-24 11:41:19 · answer #6 · answered by MissBehave 5 · 0⤊ 0⤋
Go to the Citizens Advice Bureau first to find out exactly where you stand. If you are within your rights to claim, approach your immediate supervisor. If he/she will not accommodate you, then go higher up. Inform each that you have been informed about your rights and don't be afraid to take things further.
Even though they are a charity, they are still obliged to look after their staff.
2006-08-24 11:41:09 · answer #7 · answered by Treat Infamy 4 · 0⤊ 0⤋
your work place should be sercure place too work in . souds like your boss is trying to pull the wool over your eyes.
the company has a reposnsablity to it employee's.
and has to take steps to make sure that this can not happen.
sounds like your bosses, are liable,have you reported this to the cops, tell your bosses boss, about the doors not locking
it also sounds like they are in some sort of breach of liabity with the insurer's good luk
2006-08-24 11:35:55 · answer #8 · answered by BRAVEHEART 3 · 0⤊ 0⤋
Did you not take out insurance on your phone?
they may consider that you didnt take due care and attention when you take in to account your specific details, namely that you left your phone unattended in an unsecure room. where did you keep your personal possesions whilst you went to the toilet as you dont say if anything was taken
2006-08-24 12:12:50 · answer #9 · answered by phil y 1 · 0⤊ 0⤋
i think you may have a cause to complain, you made it clear that there was a problem and nothing was done about it, if there insurance doesnt cover it its not your problem i would go above your manager and see what happens
2006-08-24 11:34:44 · answer #10 · answered by Anonymous · 1⤊ 1⤋