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We do not have a paypal account. We are just trying to leave feedback, but we are having problems logging into ebay. We can put in username and password, but then it directs us to a page that asks for personal info, ss#, credit card info, pin numbers and more. Didn't send any of this info to them, but is anyone else having this problem?? Please help.

2006-08-23 13:54:33 · 6 answers · asked by Angelrebel 2 in Computers & Internet Internet

6 answers

No. Not having paypal wouldn't have anything to do with it anyway. Someone MIGHT have hijacked your account. Can you get on the website at all....without your user name and password? If so, try contacting Ebay...there should be a link under the Help section. Ebay does not need your SSN so do not send your personal info to whoever it is trying to get it. Try going on the website as a guest or whatever without actually logging in to your account.

2006-08-23 14:01:21 · answer #1 · answered by First Lady 7 · 1 0

Why doesn't my password work?
Try these troubleshooting steps:

Set your Caps Lock key correctly. Your AT&T Yahoo! Dial or High Speed Internet password is case sensitive: "PASSWORD," "PaSsWoRd," and "password" are not equivalent. Keep this in mind when entering your password.


Delete your cookies. If cookies aren't accepted correctly by your browser, you may be logged out of email home page as soon as you move to a different page. This may block your current ability to sign in or stay signed in.

Clear your browser's cache. The cache is the memory your browser uses to store the content of the Web pages you visit. Storing that content lets your browser load those same pages more quickly the next time you visit them.

If you're still having problems, find out how you can request a new password.





What should I do if I forget my password?
There are several steps to take if you believe you have forgotten your password:



1. Ensure you typed the correct password. Remember, passwords are case sensitive.


2. Make sure Caps Lock is not enabled on your keyboard.



3. Was the Member ID entered correctly? Make sure you have entered your Member ID and domain which is the same as your full email address.



4. Ensure cookies are enabled.



5. After two unsuccessful attempts, open a new browser window such as Internet Explorer and try again.





Why isn't my password working?
There are several reasons you may be getting the "Invalid Password" or "Invalid ID" error message. The most common reasons are:

Passwords are case-sensitive, meaning that "PASSWORD," "PaSsWoRd," and "password" are not equivalent, so make sure your Caps Lock key is properly set.
Do not add the "@yahoo.com" to your ID when signing in.
If you have recently requested a new password, wait 24 hours before attempting to log back in to your account. This will allow your account to update.
The other possibility is that there is a problem setting your "user cookie." A cookie is a small piece of information stored by your browser to help identify you. If your cookie is not being accepted correctly, you will be logged out of your account as soon as you move to a different page. This may be what is preventing you from logging in or staying logged in as you move from page to page on our web site.
Try shutting all of your browser Windows, then find and delete the cookie files in your browser's directories located on your hard drive. Usually, these files are called "cookies." Be sure that you have selected the proper files before deleting.

2006-08-25 12:29:54 · answer #2 · answered by xtian 3 · 0 0

Nope

2006-08-23 13:55:37 · answer #3 · answered by mathura529@sbcglobal.net 3 · 0 0

Nope. Just tried and it loaded just fine.

2006-08-23 13:56:25 · answer #4 · answered by Anonymous · 0 0

no problem here

2006-08-23 14:00:02 · answer #5 · answered by Mopar Muscle Gal 7 · 0 0

no

2006-08-23 13:55:27 · answer #6 · answered by countryg1rl81 1 · 0 0

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