yesterday I had a message appear from Microsoft saying I have been a victim of counterfeit software anyone els

Question

yesterday I had an upgrade on Msn toolbar #msntb_toolbar_full_name# and now I have a message on my taskbar saying I maybe a victim of counterfeit software. As this is a brand new laptop bought in October 2005 I know that the Windows XP that came with it is valid. Although my yahoo messenger works perfect I can no long sign in to my msn messenger or msn email. Has anyone else had this problem and if so what is the solution

Answer 1

Yes, phone Microsoft and tell them the problem. Tell them where you bought the computer from and look for your receipt. Hopefully, you still have your genuine XP crap sticker on the bottom of your laptop. if you've used file sharing like e-donkey or Limewire someone has nicked your registration! Don't ignore this problem - Microsoft have installed their WGA spyware. Windows genuine advantage. They do eventually - uninstall or disable XP. this has happened in offices to small companies. Microsoft have been sued several times! If you want to do a search for files containing WGA and delete them. 2 won't delete. WGATRAY.EXE won't delete or it's data file - they're in use. Move them (not copy) to your desktop. Right click your task bar and run task manager (or press ctrl-alt-del) then look for WGATRAY.EXE under processes and highlight it. then click end process. Now it isn't running - you can delete it from your desktop. The data file that goes with it may not delete - if not re start your computer and then delete the sucker! lol Deleting those files gets rid of the spyware - until next time you visit Microsoft for an update! So if you can prove it's genuine - threaten to sue Microsoft under the data protection Act!

Answer 2

Have you used the xp disc on any other system already. It only works on 1 system. You can check your validity by right clicking the new symbol you've got that looks like a traffic island , and click Validation Failure Details. If it still tells you its Counterfiet click contact us and explain your problem to Microsoft. Meanwhile to stop the Counterfiet messages, right click the symbol, choose Change Notifications Settings, this takes you to Microsoft Website. Expand Windows Genuine Advantage Notification Options. Then unclick Display Windows Genuine Notification Messages.

Answer 3

No but it sounds bad. I think someone might have hijacked your msn browser. When signed in and it fails there should be a number in the bottom left hand corner. Call up msn and tell them the numer every number has it only problem they should help you out. If you can find the number or there is no number i would call up msn and tell them what happened. Hope this helps

Answer 4

I have the same problem,so contacted Microsoft via support to say my xp pro xp2 had been validated but there WGA was telling me its counterfeit.I had there pop up many times as well. I am still waiting for them to contact me for over 4 weeks to give me an exchange copy of my Code id.So good luck if you contact Microsoft support its not UK they push you to India. As of MSN toolbar uninstall it then reinstall you could have a problem when downloading it.

Answer 5

Yep, got me today!! I've had to purchase a genuine Microsoft XP which has set me back a tonne so not feeling great!! I brought my hard drive from a car boot, the man who sold it to me said his motherboard had completly broken, as there was nothing wrong with the hard drive he was selling it with its original version of windows on (bigger fool me). I brought the hard drive almost 2 years ago and someone told me today that if you don't purchase the genuine artical eventually windows would be removed from my system as i use the microsoft updates. Shame 2 years ago we didn't have the knowledge on how to establish what was and what wasn't counterfeit, coz i would have reported the horrid little creature. Hoepfully you can use the following link (as you recieved the CD) to confirm if yours is ok http://www.microsoft.com/genuine/downloads/WhyValidate.aspx

Best of luck

Answer 6

if you have recently used the windows update site to update your xp it now puts a file called windows genuine authentication on your system you should get a small yellow box apear when xp loads if you do click on the box this will take you to microsoft to register your copy of xp if asked to purchase a key come of the site and email microsoft they should then resolve this or contact the supplier of the laptop in control panel on xp click the system icon if your serial number displayed says OEM then xp has to be registered with microsoft within 30days if not write down your key and include when contacting microsoft hope this has been of help to you

Answer 7

The new updates allow big bro to look to see if you have a propper copy of microsoft products if not you get this message all the time .You could reformat and reinstall and not allow auto updates. They are allowed to do this because in offial copies buy agreining to their terms it allows them to look at pretty much what they want and install their oen spy ware

Answer 8

Sounds like spy ware, try running a spy scan and also uninstall and then install again this time only use Microsoft website! Good Luck! ,

Answer 9

you will possibly desire to purchase a licenced abode windows. This message looks whilst abode windows right away updates itself once you're on line and verify the licence status. If it founds that abode windows isn't actual, this message looks each and all of the time.

Answer 10

That's a fake email, Microsoft would never send emails to there customers, because they don't know your email.