I posted this question yesterday but have now added more details in the hope that someone can help. I have trawled the internet but to no avail for help on the matter and bt's support don't seem to have much of a clue (have you tried turning it off and on etc?....ARRRGHH!!!) and by the time i updated the details it was really far down the list. So i'm hoping some kind person can help...please?
I have managed to break (i think) my bt home hub within hours of setting it up and wondered if anyone could help...I turned it of while it was downloading firmware/updates or something and now it just won't work (or at least I can't get it too) is there anything I can do to fix it?
I have re installed the classic BT voyager thats how i have a connection. The data light is flashing but it goes of for a while then comes back on
oh and i tried the reset button it didn'y work
2006-08-23 01:47:12 · 10 answers · asked by Anonymous in Computers & Internet ➔ Computer Networking
Yes, probably if it was actually upgrading the firmware - since the firmware download routine is controlled by the firmware. The golden rule is don't reboot while upgrading firmware - as you've discovered it breaks things.
Essentially you've probably ended up with half an operating system on it, a sure recipe for disaster. Call BT back and tell them it is dead and ask, politely, for a replacement or a repair - they will need to replace the firmware.
2006-08-23 10:08:04 · answer #1 · answered by jaynie 2 · 0⤊ 0⤋
that's what i could do: - i could get a pal with a working laptop or workstation which you already comprehend it gets instantaneous sign and verify out, if it does no longer connect, is your router, if it does, is your card. - no be counted if that's a defective card, there are PCMCIA enjoying cards and usb enjoying cards, that are lots decrease priced than an entire new workstation. if what you opt for is an excuse to purchase a clean workstation then: "sure!, you opt for a clean workstation !" j/ok. i admire new desktops.
2016-11-05 10:52:25 · answer #2 · answered by ? 4 · 0⤊ 0⤋
At this point, the best you can hope for is that it supports TFTP and you can restore the firmware remotely. If you can't do this, your looking at a piece of hardware that may as well be a paperweight.
Good luck.
2006-08-23 03:02:10 · answer #3 · answered by Nientech 3 · 0⤊ 0⤋
What does it say in the installation notes:
Do not turn off during an upgrade. It can render the router unuseable.
2006-08-23 01:58:19 · answer #4 · answered by Boris 5 · 0⤊ 0⤋
my guess? Yes! cos if you switched it off whist it was downloading firmware then it has nothing to run on. check the boot process for any errors.might help
2006-08-23 01:58:04 · answer #5 · answered by lynksx 1 · 0⤊ 0⤋
contact BT, keep quiet and say it just stopped working. That should work, as they will replace it
2006-08-23 21:50:36 · answer #6 · answered by jarrajackie 3 · 0⤊ 0⤋
Contact bt broadband help, it's part of your software.
2006-08-23 23:17:09 · answer #7 · answered by Sly_Old_Mole 7 · 0⤊ 0⤋
You must have the patients to call the telnr. that came with your
home hub they will definitely help you !
2006-08-23 01:56:57 · answer #8 · answered by Anonymous · 0⤊ 0⤋
Yes.
2006-08-23 01:48:27 · answer #9 · answered by Rudebox77 4 · 0⤊ 1⤋
yes you have
2006-08-23 01:50:07 · answer #10 · answered by benbun 3 · 0⤊ 1⤋